Academic Application Specialist

Technology is just the start. At SAIT, our IT Services team collaborates across the institution to shape smarter, more connected ways of teaching, learning and working. We’re strategic thinkers, problem-solvers, and innovators who turn big ideas into digital solutions that move SAIT forward. Join us and help build what’s next.

Job classification: P2054 - Programmer Analyst II

Salary range: $75,000 - $85,000

Placement within the range is typically based upon a review of skills, experience, and internal equity.

Hours per week: 37.5

Paid leave: 4 Weeks Vacation / 14 Flex Days per year

Final date to receive applications: 4:00PM, October 5, 2026

Academic Application Specialist supports reliable delivery, operation, and readiness of software and related technology in SAIT classroom, teaching lab, and specialized lab environments. The role works closely with academic areas, research and applied learning groups, ITS teams, and vendors to understand instructional, operational, and client-facing technology requirements, coordinate software installation and validation, support imaging and configuration activities, troubleshoot application and lab technology issues, and help ensure supported environments are ready for use.

The position requires a strong understanding of how software, hardware specifications, licensing mechanisms, device configuration, and specialized lab requirements support teaching, learning, applied research, and related institutional activities. The incumbent validates software functionality, confirms hardware compatibility, supports term and operational readiness, maintains application and environment documentation, responds to service requests and incidents, and contributes to continuous improvement for classroom and lab technology services.

• Support the delivery and ongoing operation of software and related technology used in classroom, teaching lab, and specialized lab environments.
• Understand technology needs by course, program, academic area, research group, applied learning activity, or supported lab function.
• Help ensure required applications, tools, and configurations are available to support teaching, learning, applied research, and related operational requirements.
• Maintain awareness of specialized classroom and lab requirements, including software dependencies, hardware requirements, licensing considerations, peripheral devices, and unique operational or instructional needs.
• Support the readiness of classroom and lab environments for academic term starts, course changes, research activity, client-facing lab work, and other scheduled operational needs.
• Assess whether classroom/lab hardware, peripherals, graphics capability, certifications, licensing mechanisms, and configuration requirements are suitable for supported software and scheduled use.

• Coordinate and support the installation, validation, and maintenance of applications across classroom, teaching lab, and specialized lab computers.
• Re-image computers, install software, validate application functionality, and confirm supported environments are ready for scheduled use.
• Smoke test new or updated application packages in coordination with application packaging, endpoint, and other ITS teams.
• Work with expert instructors, academic areas, research groups, vendors, and ITS teams to confirm that software functions as required in the supported environment.
• Assist with software updates, version changes, image changes, and deployment schedules to help minimize disruption to instruction, research, applied learning, or client-facing activities.