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Senior QA Analyst - AI, Voice & ServiceNow Testing

Job in Calgary, Alberta, D3J, Canada
Listing for: WestJet Group
Full Time position
Listed on 2026-09-26
Job specializations:
  • IT/Tech
    IT QA Tester / Automation, Systems Analyst
Salary/Wage Range or Industry Benchmark: 90000 - 130000 CAD Yearly CAD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

West Jet Group is seeking a Senior QA Analyst to lead quality activities across Service Now Customer Service Management, integrations, automation, and emerging AI and Voice capabilities. You will work with Product Owners, BAs, Developers, Architects, and stakeholders to embed quality from discovery through production and ensure release confidence.

The role emphasizes shaping quality, automation, and risk identification early in delivery, with a focus on guest and agent experiences and effective

We are currently recruiting a Senior QA Analyst - AI, Voice & Service Now Testing for our team in Calgary, AB, Canada.

We would love to welcome a new Senior QA Analyst - AI, Voice & Service Now Testing to our organisation in Calgary, AB, Canada.

For the Senior QA Analyst - AI, Voice & Service Now Testing position at West Jet Group, we are reviewing applications now.

Position Requirements
10+ Years work experience
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