Senior IT Analyst

• Kaseya One (Autotask, Datto, Huntress)

We are seeking an experienced Senior IT Analyst to deliver Tier III consulting and technical leadership across diverse client environments. This role is designed for a seasoned MSP professional who can own solutions end-to-end and engage directly with client leadership.

• Provide Tier III escalation support and technical leadership to the service desk and infrastructure teams
• Deploy, configure, maintain, and troubleshoot Windows Server environments
• Administer Active Directory, Group Policy, DNS, DHCP, IIS, and supporting infrastructure services
• Manage Microsoft Entra , Conditional Access Policies, identity governance, and Azure integrations
• Administer Microsoft Intune, Autopilot, mobile device management, and application deployments across Windows and iOS devices
• Support Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and related technologies
• Coordinate server deployments, upgrades, migrations, patching, and lifecycle management
• Assist with application packaging, deployment, and ongoing application administration
• Develop and maintain automation solutions using Power Shell and related tools
• Identify, assess, and remediate security risks while helping enforce operational and security standards
• Document procedures, standards, and technical solutions
• Mentor junior and intermediate team members, helping develop technical skills, troubleshooting methodologies, and decision-making processes
• Work directly with clients, vendors, and internal stakeholders to support operational and project requirements
• Participate in infrastructure projects involving Microsoft cloud, server, virtualization, and networking technologies
• Assist with networking and telecommunications support when required, including troubleshooting and design discussions

• 5+ years of experience managing Windows Server environments

• Windows Server
• Active Directory
• Group Policy
• DNS and DHCP
• IIS
• Hyper-V
• Experience deploying and maintaining server infrastructure in physical and virtual environments
• Strong Power Shell automation and scripting skills
• Microsoft Cloud & Endpoint Management
• Microsoft Entra
• Conditional Access Policy design and management
• Azure administration and infrastructure fundamentals
• Microsoft Intune administration
• Windows Autopilot
• Application deployment and lifecycle management for Windows and iOS devices
• SharePoint Online administration
• Microsoft 365 administration

• Understanding of cybersecurity best practices and security frameworks
• Identity and access management
• Endpoint security
  
  Vulnerability remediation and patch management
• Security monitoring and incident response fundamentals

• Strong communication skills with technical and non-technical stakeholders
• Ability to act as a senior escalation resource
• Experience mentoring and developing technical staff
• Ability to establish and enforce operational standards, documentation, and best practices
• High level of accountability, organization, and professionalism

• 5+ years of experience in IT infrastructure (MSP or consulting experience strongly preferred)
• Strong hands-on experience with Azure design and administration
• Proven ability to lead in complex, multi-tenant environments
• Excellent communication skills with both technical and non-technical stakeholders
• High level of autonomy, accountability, and professionalism

• Bachelor's degree in computer science or a related field (or equivalent combination of education and advanced professional experience)

We're looking for a senior infrastructure professional who can serve as a technical partner to IT leadership. This role will own server administration,…