Senior Delivery Specialist at Rogers

Transform customer experiences with Rogers as a Senior Delivery Specialist in Montreal. Lead the deployment of complex projects while ensuring timely updates and adherence to technical milestones.

The Senior Delivery Specialist is crucial for managing customer orders, ensuring timely communication, and leading the deployment of intricate network solutions. With expertise in Ethernet technology and an understanding of SIP and IP technology, you will ensure that delivery remains seamless and efficient. This role involves significant project management activities and close collaboration with internal teams and clients.

Key Responsibilities:

• Validate technical quality of order requests

• Gather and enter order information into systems

• Lead kick-off and status meetings effectively

• Develop schedules and delivery plans for clients

• Manage order fulfillment and administration processes

Requirements:

• 3-5 years of telecom operations experience

• Knowledge of Ethernet, IP, SIP, and Unified Communications

• Post-secondary education in technology or telecommunications

• Proven leadership and communication skills

• Ability to work autonomously and in teams

Drive the success of customer projects at Rogers by leveraging your technical expertise and leadership in the telecommunications industry.