Industry Specialist; Land Software

Do you have the kind of land industry knowledge that makes people say, “Ask them, they’ll know”?

Pandell-ESG is looking for an Industry Specialist with strong land industry knowledge who can bring real-world context into conversations with our customers and across Product, Sales, Implementation, Support, Development, and QA.

You understand land workflows, terminology, and the day-to-day realities behind the data and processes our customers work with. More importantly, you can listen to a customer question, get to the heart of what they’re trying to accomplish, and help connect that back to how our software can support them.

That’s what makes this role interesting. You’ll sit at the intersection of the customer, the land industry, and our products, helping different teams understand how those pieces fit together. One day, you might be joining a customer discovery session or supporting a product demo. The next, you could be helping untangle a tricky workflow question, providing context during an implementation, sharing customer feedback with our Land Works Product team, or helping an internal team understand why a land process works the way it does.

You’ll likely enjoy this role if you know the land industry well, enjoy solving problems, and are good at turning what you know into something practical and useful for others.

About Us:

ESG, along with its subsidiary Pandell, is a global leader in energy software, providing Software-as-a-Service (SaaS) solutions that support companies across utilities, renewables, retail energy, and oil and gas.

Across North America and the UK, our combined platforms help teams manage key parts of their business, including billing, asset management, regulatory requirements, and geospatial data. These tools bring together the information and workflows teams rely on every day, making it easier to run operations and stay organized.

Through cloud-based technology and data-driven insights, we help energy companies navigate complex markets and continue progressing toward Net-Zero goals.

Life at Pandell-ESG

Picture a workplace where what you do truly matters, your voice is heard, and your teammates are some of the smartest, kindest, and funniest people you’ll meet.

That’s Pandell-ESG.

We’re a fast-moving, high-performing software company filled with talented, purpose-driven people. Our culture is challenging, rewarding, and genuinely supportive. Diversity, equity, and inclusion are part of who we are, and we want you to show up as your authentic self. In return, we’ll support you with the trust, tools, and flexibility you need to do your best work.

About Our Land Product Team:

Our Land Product team supports a suite of industry-leading products, including Land Works and Projects, serving customers across North America. It’s a supportive, collaborative team where people share ideas openly, help one another, and work through challenges together.

What You’ll Do

• Bring your land industry knowledge into conversations with Product, Sales, Implementation, Support, Development, QA, and other teams.
• Help teams understand customer land workflows, terminology, business processes, and how those connect to our products.
• Join customer discovery sessions, needs assessments, product demonstrations, and other customer conversations.
• Help explain how product functionality supports real-world land processes and customer needs.
• Identify gaps between customer workflows, product functionality, and expected outcomes.
• Gather customer feedback and help surface recurring workflow challenges, product gaps, and opportunities for improvement.
• Support implementation and post-sales teams by providing context around land workflows, configuration needs, and practical considerations.
• Help investigate product or…