Sr Platform Specialist

Sr Platform Specialist
This opportunity is located in Calgary

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast.

Who we're looking for:
We are seeking an experienced Senior Storage & Backup Administrator to join our Infrastructure team working out of our Calgary ofice.

The ideal candidate will have strong expertise in Net App Storage Administration and experience supporting Commvault or equivalent enterprise backup and recovery platforms, along with solid knowledge of VMware, Linux, Windows, and enterprise infrastructure technologies.

The successful candidate will be responsible for managing, optimizing, troubleshooting, and supporting enterprise storage and backup environments while ensuring high availability, performance, security, and operational excellence.

What you'll do:
Storage Administration

Administer and support Net App ONTAP and Storage Grid environments.

Manage storage provisioning, aggregates, volumes, LUNs, quotas, exports, and SMB(CIFS)/NFS shares.

Configure and maintain Snapshot, Snap Mirror, Snap Vault, and replication technologies.

Perform storage capacity planning, forecasting, and optimization.

Monitor storage performance and troubleshoot latency, throughput, and capacity and utilization issues.

Support storage migrations, upgrades, technology refreshes, and SW/FW lifecycle management.

Implement and maintain storage security and compliance best practices.

Manage storage through ONTAP System Manager, Active IQ, and related monitoring tools.

Participate in disaster recovery planning and testing activities.

Collaborate with server, virtualization, database, cloud, and application teams.

Backup & Recovery Administration

Administer and support Commvault as well as a small legacy Net Backup footprint.

Configure backup and archive policies, retention schedules, recovery plans, and replication strategies.

Perform backup, restore, and disaster recovery operations for physical, virtual, cloud, and NAS workloads.

Monitor backup success rates and troubleshoot backup failures.

Conduct periodic restore testing and recovery validation exercises.

Support backup platform upgrades, patching, and ongoing optimization.

What you bring:

Excellent verbal and written communication skills to effectively interact with end users, team members, other groups and vendors.

Keen interest and understanding of Security and Cyber Security concepts, and how they pertain to the infrastructure landscape.

Knowledge of and experience using and supporting Net App

Ability to Independently take on work to deliver the enterprise program which require a strong understanding of core concepts in Vmware, Net App Storage and backup Technologies.

Strong skills in troubleshooting/support, and an ability to stay calm under pressure.

May be expected to engage on Service Requests/Incident/Changes/Problems that are escalated to the team in Service Now both regarding program activities and regular day-to-day as time permits.

After business hours or evening or weekend shifts of work may be required as patching is often completed after hours for systems/servers.

Participate in team On-Call Rotations (24 x7) and workday escalations involving complex problem-solving for incident resolution.

A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.

What's in it for you?
We…