Senior Business Consultant

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai.

We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Senior Business Consultant is a strategic and highly influential role that partners with stakeholders across the organization to deliver innovative technology solutions that support business objectives. Combining expertise in business analysis, systems architecture, project management, and application development, this position drives continuous improvement, leads complex initiatives, and helps shape the Banff Centre's technology future while delivering exceptional service and support.

• Develops, maintains, provides user support for specific systems and applications, and works to ensure the stability of servers that support these applications. Includes planning and supporting system and equipment upgrade requirements, security and operations. Performs research for alternative solutions where needed, and may include the design of physical and logical architectures of single or multi-farm server topologies.
• Performs after-hours support as needed / typically but not limited to maintenance and upgrades of existing business systems.
• Oversees quality, completeness and maintainability of third-party remote support while ensuring security and best practices.
• Works with client departments and vendors on new version releases and upgrade implementation.

• Develops relationships at all organization levels, with vendors, internal and external business experts. Is a key, high profile client department contact that analyzes and seeks to understand client needs, clarifies expectations and keeps the client / department informed of progress and project statuses.
• Through solution discovery and analysis, requirements gathering, information modelling, business needs gap identification, evaluating and re-engineering existing business processes, conceptual system design contributions and technical and functional specifications; the SBC translates business issues into technical solutions that ensure value and reliability from the application environments. Creativity and innovative analysis techniques are used to leverage core TBC systems across multiple departments to drive increased business value from these solutions.
• On larger projects the SBC project work scope includes assisting or leading facilitated client discovery sessions, development or interpretation of system specifications, design and document integration solutions based on applications and database architectures, business processes, data models and data transformations, ensuring that the information systems, applications and database architectures support current needs, while providing a foundation for the future.
• Develops documentation as appropriate and assists with the training of new IT/S staff members.

• Elevated data access, security management, expert knowledge of…