Senior ServiceNow Solutions Consultant

Business process improvement and Service Now solutions shape this full-time, in-office position at Trans Mountain Corporation. Translate needs into scalable platform capabilities.
As Senior Service Now Specialist, you will partner with business stakeholders to identify automation opportunities and document requirements. You will translate needs into functional specifications, collaborate on technical designs, and facilitate workshops. The position supports integrations, enhancement planning, and platform adoption.

Key Responsibilities:

Gather business requirements and document functional specifications
Facilitate workshops and process-mapping sessions
Partner with stakeholders on automation opportunities
Collaborate with developers and architects on solution design
Support backlog prioritization and enhancement planning
Requirements:
Seven years supporting and administering Service Now
Experience delivering process improvements with business stakeholders
Experience in Agile and Dev Ops environments
Strong communication and organizational skills
Ability to manage priorities and meet deadlines
Apply Service Now expertise, requirements analysis, and stakeholder partnership to deliver user-centric solutions within Trans Mountain’s IT organization.