Job specializations:
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IT/Tech
Job Description & How to Apply Below
Support APC power infrastructure sales remotely as a Solutions Specialist, using electrical fundamentals and compatibility expertise for CDW Canada. Toronto candidates are preferred.
This fixed-term parental-leave contract serves CDW Canada’s Modern Data Centre specialist team. You will support Account Managers with UPS, PDU, rack, and accessory questions. The role requires pre-sales technical support, accurate Salesforce case handling, and practical configuration judgment. There is no hands-on installation work.
Key Responsibilities:- Answer APC technical inquiries through Salesforce cases and email
- Recommend power and cooling configurations for customer requirements
- Match PDUs, UPS units, batteries, connectors, and voltages
- Review deal registrations and route requests appropriately
- Manage flagged UPS and PDU orders through Tech Router
- Understand data centre electrical fundamentals and voltage standards
- Understand UPS systems, PDUs, racks, and accessories
- Bring 1–3 years of customer-facing technical experience
- Possess electrical, technical, or IT education or equivalent experience
- Communicate clearly and manage concurrent requests accurately
Apply electrical knowledge, configuration judgment, and customer-focused communication to support APC solutions and CDW sales teams remotely.
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