Technology is embedded in SAIT’s identity. At the , we’re preparing students to meet the demand for innovative tech professionals. Join a group of experts focused on future-forward thinking and take your place in the tech revolution.
The Opportunity Job classification: P2043 - Project Coordinator
Salary range: $82, - $85, Placement within the range is typically based upon a review of skills, experience, and internal equity.
Hours per week: Final date to receive applications: Friday, Nov 19th at 4PM
The Cyber Range Operations and Engagement Coordinator is responsible for coordinating the day-to-day operations, support, and continuous improvement of SAIT's Cyber Range. Working closely with faculty, Information Technology Services, industry partners, students, and other stakeholders, the Coordinator ensures that technology, facilities, scenarios, equipment, and resources are effectively aligned to support operational readiness, positive participant experiences, and high-quality experiential learning activities. This role oversees scheduling, participant access, operational support, performance monitoring, documentation, reporting, and issue resolution while contributing to the ongoing evolution of Cyber Range capabilities, services, and processes.
The Coordinator also supports the planning and delivery of experiential learning activities, industry engagement initiatives, and special projects. This includes supporting scenario development, faculty integration of Cyber Range activities into curriculum, supervision of student workers, contractors, and work-integrated learning participants, and assistance with community outreach, recruitment, and stakeholder engagement efforts.
How you'll contribute
Cyber Range Operations and Support
Coordinate Cyber Range operational readiness, scenario availability, and stakeholder requirements, working with ITS and service providers to support platform maintenance and enhancement activities.Monitor Cyber Range scenario readiness, participant experience, and operational performance, escalating technical platform issues through established ITS support channels.Provide input into equipment and technology requirements and coordinate academic and ITS stakeholders in procurement and refresh planning activities.Develop and maintain operational procedures, scenario guides, participant instructions, booking documentation, and operational records supporting Cyber Range activities.Troubleshoot operational and user-support issues related to Cyber Range activities and scenarios, escalating platform, infrastructure, and application issues to ITS and vendors as required.Collaborate with Information Technology Services (ITS) to coordinate technical support, maintenance activities, and issue resolution.Coordinate the setup, delivery, and participant experience for Cyber Range scenarios.Coordinate participant account onboarding, enrollment, activity-specific access requests, and deletion using established Cyber Range and ITS processes.Provide recommendations and evaluations for technologies that enhance the Cyber Range experience and support learning outcomes.Coordinate bookings, scheduling, and resource allocation for Cyber Range activities and events.Collaborate with faculty and stakeholders to identify and select appropriate scenarios based on desired learning outcomes.Maintain booking processes, schedules, usage records, and operational tracking for Cyber Range activities.Provide introductory CITEF training and support for faculty and facilitators.Coordinate the collection, analysis, and reporting of Cyber Range key performance indicators (KPIs), including usage trends, participant feedback, faculty feedback, operational readiness, and scenario effectiveness, to inform…