Project Manager, IT Project Manager, IT Consultant

Travel within North America approx. 2 weeks per month

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we've only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System(DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations.

The Role
The Project Manager is responsible for leading and executing software conversion projects for PBS Systems' automotive dealership clients. This role ensures successful project delivery by coordinating customer training, overseeing accurate data conversion, and managing seamless integration with third-party systems. Serving as the primary point of contact for clients, the Project Manager drives project planning, implementation, and communication across internal and external stakeholders.

With a focus on customer satisfaction, data integrity, and system compatibility, this role requires up to 50% travel to client sites to support successful adoption of PBS Systems software solutions.

Job Responsibilities

Lead and manage software conversion projects, including planning, organizing, and executing all implementation activities

Develop detailed implementation plans and timelines, ensuring milestones and deliverable are met

Coordinate and manage project resources, including personnel and equipment, to support a successful execution

Collaborate with customers and stakeholders to define project goals, scope, timeline, and resource needs

Oversee customer training programs on PBS software, ensuring materials are current, effective, and aligned with project objectives

Provide ongoing support and assistance to address any training-related issues

Monitor data conversion plans to transfer data from the customer's existing software to PBS's software

Ensure data integrity, accuracy, and security throughout the data conversion process

Troubleshoot and resolve any data-related issues

Establish and maintain integrations with third-party systems (ie. CRM platforms, DMS providers, and other software vendors)

Coordinate with internal and external stakeholders to ensure seamless system integration and overall functionality

Maintain regular communication with dealership clients, internal teams, and other stakeholders, providing updates on project status, risks, and issues

Prepare and present weekly project progress reports, metrics, and other documentation

Identify and mitigate risks/issues that could arise during implementation

Identify and solve problems that arise during implementation

Document the implementation processes and procedures to facilitate future maintenance and support

Obtain 1 PBS Certification within the first year of employment

MUST HAVE Skills

1-3 years of experience working in a car dealership or the automotive industry

High school diploma

Solid understanding of the software development lifecycle (SDLC) and project management processes, methodologies, and workflows

Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential!

Ability to travel within Canada and the USA up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license are required

Additional Skills

PMI Certified Project Management Professional (PMP) is a strong asset

Strong communication and interpersonal skills, with the ability to…