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Job Description & How to Apply Below
Here, you’re not just improving clients’ risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters, think of Gallagher.
Overview
Are you an experienced insurance professional eager to advance your career and make a meaningful impact? Join our Personal Lines team as a Client Solutions Manager, where you'll have the opportunity to hone your skills and contribute significantly to our business.
In this role, you'll focus on servicing and existing book of business engaging with both new and existing clients in the insurance sector. You'll thrive in a supportive and collaborative team environment, working alongside colleagues to achieve shared goals and drive business success.
Work Environment:
Hybrid (Agile) – We at Gallagher enjoy the benefits of working remotely while also collaborating and interacting with each other in the office. This position can be based out of Gallagher's Calgary or Edmonton office locations in Alberta.
How You'll Make An Impact
Manage client relationships by responding to inbound inquiries
Strategically plan and prioritize service activities to meet and exceed service targets
Facilitate the development of profitable business and sustainable relationships through effective communication and negotiation, both internally and externally
About You
3-5 years of experience in the insurance industry, ideally within a brokerage environment
Required provincial licenses with a commitment to ongoing management of continuing education hours
Proven ability to attract and retain retail and high-net-worth clients
Strong analytical, organizational, and time management skills
Demonstrated leadership capabilities and a high degree of initiative
Proficiency in Microsoft Office Suite and Adobe products
Intermediate knowledge of personal lines coverages, with the ability to address a wide range of client questions and assist in identifying insurance needs
Experience managing a diverse book of business
Additional Skills and Attributes
Progress towards or completion of insurance designations
AB Level 2 Insurance license (an asset)
Experience in client service, advocacy, and working with Epic software (an asset)
Strong communication and interpersonal skills with clients and colleagues
Ability to work effectively within a team to achieve shared goals
Solution-oriented mindset with strong problem-solving skills and innovative approaches
Friendly and personable demeanour
Attention to detail and a commitment to continuous learning through education and collaboration
Compensation And Benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Flexible medical & dental coverage to meet your household's needs
Life, Dependent Life, and AD & D Insurance options
Retirement savings including RRSP with a company match, TFSA, pension and more
Employee Stock Purchase Plan
Other Benefits Include
Educational expense reimbursement
Employee assistance programs
Discounted gym membership (Good Life Fitness)
Opportunity for flexible work arrangements
Paid sick days & personal days
Employee education recognition program
Employee referral bonus program
We Value Inclusion and Diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years,…
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