Personal Insurance Account Manager

Overview

Our client is looking for a Personal Lines Account Manager to join their growing Calgary team. In this role, you’ll manage a personal lines book of business, providing tailored insurance solutions across auto, home, recreational, and umbrella policies. You’ll handle renewals, client communication, and remarketing opportunities while supporting business development and client retention. This is a great opportunity for someone who thrives in a collaborative, service-focused environment.

Our client is a respected, privately held insurance brokerage with a strong presence across Western Canada. Known for its expertise in insurance, surety, and risk advisory, the company fosters a supportive team environment and values professional growth. Their Calgary office offers a modern, team-oriented setting with amenities that support both wellness and productivity.

• Manage a personal lines book of business, providing tailored insurance solutions across auto, home, recreational, and umbrella policies.
• Handle renewals and client communication; explore remarketing opportunities.
• Support business development and client retention in a collaborative, service-focused environment.

You’re a client-focused insurance professional who brings strong attention to detail and a passion for delivering excellent service. You’re proactive in identifying coverage needs, managing renewals, and solving problems. You enjoy working with others, building relationships, and contributing to a positive team culture.

• Alberta Level 2 General Insurance License
• 2+ years of experience in personal lines insurance (auto, home, recreational, umbrella)
• RIBO license is an asset (or willingness to obtain)
• CAIB, CIP, FCIP, or CRM designations are considered an asset
• Strong communication and customer service skills
• Proficiency in Microsoft Office and Applied Epic
• Excellent organizational and time management abilities
• A friendly, professional demeanor and collaborative mindset

• Competitive salary and benefits package
• Professional development and ongoing training opportunities
• A newly renovated office space with gourmet kitchen and on-site gym
• A supportive, collaborative team culture that values well-being

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms, and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well-positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach key influencers and passive candidates nationally.

Interested candidates, please contact Kim Ehman at  or forward your resume in confidence to kim