Senior Property Adjuster, Field, HYBRID AB

Senior Property Adjuster, Field, HYBRID (Calgary, AB)

We have an existing opportunity to add a Senior Property Field Adjuster to our team! You will work in a hybrid environment supporting field requests within the Calgary area.

The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed, the ideal candidate should have background/experience in property.

• Prompt contact and follow up with policyholders and claimants.
• Investigate cause and report to clients with solid recommendations.
• Use supplied technology (e.g., Docusketch) to scope and establish quantum of damages.
• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
• Provide high level of customer service to clients and the insured throughout the claims process.
• Participate and share ownership and responsibility for after‑hours customer service requirements when required.
• Perform duties assigned in compliance with established work standards, policies and procedures.

• Completion of high school education;
  University degree or post‑secondary education related to insurance preferred.
• Minimum of 5+ years of relevant experience with property claims.
• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, One Drive).
• Level 1 Alberta Adjuster’s license, or currently pursuing exam.
• Ongoing commitment to education and learning, preferably pursuing CIP designation as well.
• Effective analytical skills, including identification of cause‑and‑effect dynamics.
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
• Proactive and positive approach to customer service ensuring all inquiries effectively dealt with in a timely manner.
• Strong interpersonal skills allowing effective dealing with conflict and difficult situations.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.