Claims Technical Supervisor at CGIC

Join CGIC as a Technical Supervisor in Claims specializing in Bodily Injury. This hybrid role focuses on leadership, client service excellence, and team development in claims operations.

As a Technical Claims Supervisor at CGIC, you will guide unit operations, providing leadership and support to achieve superior claims objectives. With a focus on continuous improvement, you'll inspire a culture of client engagement while managing expenses and resources efficiently. Your expertise in claims handling will be pivotal in driving performance and ensuring compliance across diverse cases.

Key Responsibilities:

• Lead and inspire a diverse claims team for engagement

• Create a strong client service culture within the unit

• Develop expertise in business operations and claims technology

• Leverage analytics for optimized decision-making

• Support claims staff in assessments and negotiations

Requirements:

• Seven years of experience in claims or insurance

• Post-secondary education; FCIP or CIP in progress

• Proven coaching and leadership skills

• In-depth knowledge of insurance policies and practices

• Familiarity with contact centre environments preferred

Bring your expertise in claims handling and team development to CGIC's innovative claims team.
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