Client Account Manager - Small Business Insurance

Elevate your career with NFP as a Client Account Manager in Commercial Insurance for Small Enterprises in Alberta. This hybrid role emphasizes building client relationships and delivering top-notch insurance solutions.

In this full-time position, you will service incoming new business requests and maintain long-term relationships with clients and carriers. With over two years of insurance experience, you’ll be expected to understand client needs and provide the best coverage recommendations while ensuring top-level customer service.

Key Responsibilities:

• Identify client needs and recommend suitable insurance products

• Manage renewal processes for existing accounts

• Participate in local networking events

• Provide customer service via phone and email

• Build lasting relationships with clients and internal staff

Requirements:

• Required AB licensing; additional licenses advantageous

• At least two years in commercial insurance roles

• Experience with SME to Mid-Market clients

• Effective communication and problem-solving abilities

• Proficient in Microsoft Office, knowledge of EPIC is a plus

Utilize your expertise in commercial insurance to help NFP support community businesses.
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