Senior Administrative Assistant – Multiple Locations

Company Overview

Coast Claims Insurance Services has been a premier firm in the insurance adjusting industry since 1970. Over the years, we have attracted top-notch talent and expanded throughout BC, Alberta, Ontario, and the Northwest Territories, becoming Canada’s fourth-largest firm. Today we are still employee-owned, fully independent, and completely committed to providing outstanding service at a fair price.

Coast Claims Insurance Services has been a premier firm in the insurance adjusting industry since 1970. Over the years, we have attracted top-notch talent and expanded throughout BC, Alberta, Ontario, and the Northwest Territories, becoming Canada’s fourth-largest firm. Today we are still employee-owned, fully independent, and completely committed to providing outstanding service at a fair price.

We are currently seeking to fill the role of Multiline Claims Adjuster in our 18 locations. This unique opportunity will allow you to expand your professional horizons, work closely with a dedicated team, and make a significant impact on our clients’ lives.

At Coast, we’re dedicated to cultivating a culture of excellence, collaboration, and integrity. Our team thrives on supporting each other and creating a work atmosphere where respect, transparency, and positivity are paramount. Joining us means surrounding yourself with passionate professionals who are eager to assist and share their knowledge.

As a commissioned independent adjuster, your earning potential at Coast surpasses that of our competitors. This reflects your dedication, expertise, and the exceptional quality of your work.

• The successful candidate is passionate about delivering quality service and enjoys bringing clarity to confusion. Possess excellent analytical, communication, and negotiation skills, along with an understanding of property insurance policies and regulations. It is essential to maintain strong relationships, ensuring exceptional service delivery and fostering repeated business and referrals.

• Conduct comprehensive investigations, including site visits, interviews, and documentation reviews, to evaluate insurance claims.
• Analyze insurance policies to determine coverage and applicable limits.
• Collaborate with field experts, contractors, and other relevant parties to assess property damage and estimate repair costs.
• Negotiate claim settlements and manage denials when necessary, demonstrating a sense of urgency and responsiveness.
• Prepare detailed and comprehensive reports outlining investigation findings, damage assessments, and maintain accurate records of claims.
• Effectively manage a diverse portfolio of claim files, including those involving large clients and complex cases.

• Adjuster license Level 2 or 3 or CIP designation is an asset.
• Bachelor’s degree in a relevant field or equivalent work experience.
• Proven experience as an Adjuster or similar role in the insurance industry.
• Proficient in MS Office (One Drive, Word, Excel)
• Eagerness to learn and excel in a diverse and interesting field.
• Sense of urgency and high responsiveness.
• Strong interpersonal skills
• Strong verbal and written communication skills, with effective oral capabilities encompassing listening, interviewing, and negotiating.

• Competitive commission-based compensation
• Full benefits package including medical, dental, and vision care
• RRSP match
• Flexible work/life balance
• Hands-on mentorship and training in marine claims
• Real opportunities for career growth and advancement

Because here, you're not just a number you're a valued partner in our success. We believe in building careers, not just filling roles. If you're ready to chart a new course, we want to hear from you.

We value diversity and appreciate all applicants; however, only those selected for an interview will be contacted.