Office-Based Claims Supervisor Position

Become a key player at CGIC as a Technical Claims Supervisor in our office-based role. This opportunity involves managing team performance and elevating client satisfaction in claims handling.

In this position, you will direct the day-to-day operations of the claims unit, focusing on delivering exemplary service and employee commitment. Your leadership will be crucial in developing resilient and skilled teams while maintaining a strong client service culture. You will employ analytics to inform decision-making across the claims process.

Key Responsibilities:

• Guide unit operations and performance improvements

• Create a client-centric service culture for the claims team

• Authorize significant claim payments and reserve allocations

• Facilitate employee development and talent selection

• Ensure compliance with insurance policy guidelines

Requirements:

• 5-7 years of relevant claims or insurance experience

• Education in related fields; FCIP or CIP is a plus

• Strong understanding of claims practices in Canada

• Proven team leadership and mentoring capabilities

• Effective communicator with problem-solving skills

Take the lead in transforming the claims experience at CGIC.
#J-18808-Ljbffr