Insurance Advisor

Career Opportunities:
Insurance Advisor (83208)

Requisition
83208
-Posted
08/28/2026

- PL Insurance Sales

- Strathmore

- Alberta

- Canada

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada.

Insurance Advisor
-Strathmore- 12 month contract

As an Insurance Advisor, youare responsible for delivering an exceptional customer experience while supporting the day-to-day administrative operations of the branch. Every day you will build lasting relationships with customers, ensuring their needs are met throughtimelyservice,accurate policy support, and a commitment to protecting what matters most to them.

Here is what a typical day looks like

You will support customers with policy inquiries, changes, and updates via phone, in-person, and email

Every day you willassistcustomers with their home and auto insurance needs, providing guidance and support throughout their policy lifecycle

You willmaintainaccurateand up-to-date client records, ensuring all documentation and transactions are completed efficiently

Process policy renewals, endorsements, cancellations, and follow-upsin a timely manner

Provide administrative support by managing customer requests, documentation, and internal workflows

Follow up on client accounts to resolve outstanding items and ensurea seamless customer experience

Collaborate with team members to ensure service standards are met and branch operations run smoothly

Identify opportunities to refer customers foradditionalproducts or services based on their needs

The value you bring

You do not need experience; if unlicensed, we would provide applicable training for the right candidate

General Level 1 Insurance License is an asset

Strong attention to detail and ability to manage administrative tasks with accuracy

Proficient in navigating multiple computer programs and systems

Professional communication skills in-person, over the phone, and through email

A strong customer service mindset with the ability to build relationships and provide solutions

Experience ina customer service or administrative role is an asset

Working experience in EPIC is an asset

Hours:

Full-time
37.5 hoursper week- 12 month contract

Location:

Strathmore, Alberta

Compensation Range: $51,000 - $61,000

Requisition #: 83208

Current Vacancy:
Yes

Why Western?

Western’speople‑first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact.

Highlights include:

14 Paid Wellness Days, 3 weeks’ vacation,company‑matching savings programs, and 100% employer‑paidgroup benefits for eligible employees

Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the Western Financial Group Communities Foundation.

Our Commitment to Inclusion:
At Western, we strive to create an accessible,equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experiencedoesn’tperfectly match every qualification. If you need assistance oran accommodation during the hiring process, please contact tal or visit our Careers page.

Our Human‑First Hiring Approach:
We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western’s Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (non‑AI), and all results are reviewed by our hiring team.