Senior Auto Damage Appraiser

Elevate your career with Aviva Canada as a Senior Field Auto Damage Appraiser in the greater Calgary area. Apply your expertise in vehicle damage assessment and provide exceptional customer service while controlling costs.

In this senior role, you will utilize automated estimating systems and evaluate repair costs efficiently to assist in the settlement of physical damage claims. Your strong negotiation and communication skills will be essential as you work with customers, repair facilities, and claim representatives to ensure superior service and cost control.

Key Responsibilities:

• Utilize estimating systems for competitive auto repair estimates

• Negotiate with repair facilities on plan processes

• Re-inspect vehicles to ensure service quality

• Evaluate total loss vehicles and control associated costs

• Report fraudulent claims to supervisors

Requirements:

• Minimum 5 years in vehicle damage appraisal

• Strong knowledge of motor vehicle repairs

• Prior appraiser experience required

• Proficient in Mitchell Estimating System

• Excellent communication and negotiation skills

Leverage your appraisal experience to impact the customer journey positively with Aviva Canada.