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Auto Claims Advisor

Job in Calgary, Alberta, D3J, Canada
Listing for: TD Bank Group
Full Time position
Listed on 2026-10-23
Job specializations:
  • Insurance
    Health Insurance
  • Customer Service/HelpDesk
Job Description & How to Apply Below
Support customers after accidents as an Auto Claims Advisor with TD Insurance in Calgary, using empathy and clear communication. Work onsite at th Avenue SE for 35 hours weekly.
In this Auto Claims Advisor position, you will guide customers through claims with professionalism and expertise. You will manage claim details, coordinate services, and explain coverage. The work combines customer service, investigation, analysis, and negotiation while maintaining accurate documentation and timely resolutions.

Key Responsibilities:

Guide customers through claims with empathy and clear communication
Coordinate towing, appraisals, repairs, and rental services
Manage high-volume claims accurately through timely resolution
Review repair estimates and support appropriate settlements
Partner with vendors and internal stakeholders for seamless service
Requirements:
Two-plus years of auto claims adjusting experience preferred
Ability to manage workflows involving 100-plus claims
Strong customer service and communication skills
Ability to analyze, investigate, and negotiate outcomes
Post-secondary education or CIP progress considered an asset
Apply your claims management, coverage knowledge, and customer service skills while supporting TD Insurance customers in Calgary.
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