Litigation Support - Case Manager, eDiscovery & Litigation Support

Position:

Case Manager, eDiscovery & Litigation Support

The Case Manager serves as the primary operational lead for assigned litigation and eDiscovery matters, providing end-to-end operational leadership of electronic discovery and litigation support workflows under lawyer supervision. Working collaboratively with lawyers, clients, external service providers, and a team of litigation support professionals, the Case Manager applies legal, technical, and project management expertise to support complex matters, optimize workflows, and deliver efficient, high-quality client service.

Operating at the intersection of law, technology, and data, the Case Manager leverages eDiscovery analytics, AI-enabled technologies, and industry best practices to enhance efficiency, quality, and consistency of review and analysis processes while maintaining appropriate legal oversight, quality controls, confidentiality, and professional standards.

Director, AI Enablement & Litigation Support

• Build and maintain strong working relationships with lawyers, clients and external service providers through proactive communication and responsive service delivery;
• Develop andmaintainmatter plans, project-specific protocols,budgets and technical recommendations proportionate to the matter’s scope, risk,timelinesandobjectives;
• Coordinate internal resources and external vendors, including workflow setup, data exchanges, service delivery, issueresolutionand confirmation of responsibilities;
• Maintain defensible documentation of key instructions, workflow decisions, collection and processing activities, quality-control measures,issuesand resolutions;
• Maintainaccurateandtimelytime entries; track matter costs, vendorchargesand hosting costs; monitor performance against approved budgets; and communicate material variances promptly;
• Capture lessons learned and identify opportunities to improve templates, workflows, quality controls, training materials and repeatable processes; and,
• Respond to urgent and time sensitive requests and participate in occasional after-hours support requirements arising form court deadlines, productions other time-sensitive litigation matters.

• Coordinate defensible preservation and collection activities, including legal-hold support, custodian interviews, collection planning, custodian data, sourcedocumentationand chain-of-custody records;
• Support lawyers with document searching,retrieval,reporting and evidentiary analysis;
• Conduct document review, including relevance assessments,privilege identification and redaction support, with final legal and privilege decisions remaining the responsibility of the supervising lawyers;
• Prepare documents for production, including coding, consistency checks, quality control,reporting and production exports;
• Manage transcripts, including issue coding, electroniclinkingandassistancewith transcript summaries;
• Create andmaintainchronologies, issue codes, undertaking trackers, exhibitlistsand hearing binders, including electronic hearing materials;
• Manage transcripts, including issue coding, electroniclinkingandassistancewith transcript summaries;
• Support legal strategy, trial preparation and witness preparation as directed by the responsible lawyers; and,
• Provide guidance, mentoring and workflow support to team members and contribute to cross-training and knowledge-sharing initiatives within the Litigation Support team.

• Design, implement, update and maintain litigation databases and work spaces, including data loads, fields, layouts, permissions and quality control;
• Stage, process, extract, image and validate electronically…