Senior Aircraft Component Repair Specialist

Please note:

This position is not eligible for remote work under our hybrid work policy.

Since our story took off in 1996, West Jet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

The successful Specialist Component Repair will liaise with internal and external teams to process component orders related to repairs, overhauls and exchanges, while working closely with technical vendors to ensure these are accomplished in accordance with Transport Canada regulations.

• Process Aircraft and Component related Repair, Overhaul and Exchange orders.
• Create Repair Orders (RO), Exchange Orders (EX) and Work Orders (WO) based on required scope per Transport Canada Approved Technical Data (AMM, SRM, CMM, SB, AD and other approved technical publications).
• Ensure outsourced and internal component repairs are accomplished in accordance with the Transport Canada CAR’s regulations and the West Jet Maintenance Schedule Approval (MSA).
• Source and participate in approval of Technical Vendors to ensure component repairs, overhaul and exchanges are accomplished per Transport Canada and Industry Leading Approved Vendors.
• Responsible for ensuring orders created for repairs / overhauls and exchanges are accomplished in accordance with contractual or expected pricing to ensure budget integrity.
• Reviewing and approving vendor quotes and invoicing up to an individual approval limit of $50,000 per quote.
• Oversee vendor repair quotes and perform thorough due diligence to ensure all applicable warranties are honored. Scrutinize estimates to identify and negotiate down any overcharges, and proactively source more economically favorable repair alternatives without compromising quality and airworthiness standards
• Monitoring status of components in the repair cycle and proactively querying to ensure parts are returned within the contracted turnaround times and available to support operational requirements.
• Manage day to day compliance with aircraft part pooling agreements
• Request, process and track core returns
• Monitor the clock on all removed components, ensure unserviceable parts are routed from line stations to vendor before contractual return time is exceeded
• Identifying and actioning basic warranty recovery as required.
• Take pictures as required to ensure integrity of warranty, insurance, cost recovery, and component repair process(s).
• Build relationships with OEM’s and Vendor Representatives and work directly with them as required regarding component repair and overhaul.
• Support Technical Operations (Tech Ops) Continuous Improvement Initiatives.
• Develop a working knowledge of eMRO and the component repair process.
• Complete all duties with the highest level of safety and report any condition or process which may adversely affect safety.
• Team members will be assigned duties based on these responsibilities but during peak times and as required, may be assigned additional responsibilities such as Aircraft Warranty, Insurance & Claims processing.

• Demonstrates knowledge and experience of industry practices and understands the responsibilities associated with the position.
• Experience working within an airline environment particularly aircraft technical operations environment is considered an asset – Aircraft and component repair, aircraft/component warranty, Aviation Insurance, Material etc.
• Working knowledge of:
  • Aircraft component MRO process and contracts
  • Aircraft component IPC, CMM, AMM etc.
  • Boeing Standard Warranty and PSAA programs/processes is considered an asset
  • De Havilland of Canada Standard Warranty program/process is considered an asset
• Strong written and verbal communications skills.
• Ability to work in a fast paced and often high-pressure environment while maintaining composure and diplomacy.
• A meticulous and detail focused team player who possesses the ability to make decisions and work independently as the operation warrants.
• Strong computer skills - MS office
  
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