Operations Coordinator; Purchasing, Logistics, Sales & Warehouse Support

Location

Calgary, Alberta

Regular, Full time

Operations Coordinator (Purchasing, Logistics, Sales & Warehouse Support)

This is an important multi-function role in a Business Centre reporting to the Business Centre Manager. We are seeking a highly organized and versatile Operations Coordinator to support multiple business functions, including purchasing, logistics, inside sales, and warehouse operations. This role is ideal for someone who thrives in a fast-paced environment, can manage competing priorities, and is comfortable wearing multiple hats.

• Assist in sourcing, purchasing, and order placement of materials and equipment.
• Coordinate with suppliers on pricing, availability, and delivery timelines.
• Track purchase orders and ensure timely receipt of goods.
• Manage inventory write-downs with manager assistance to minimize financial impact.
• Analyse and quickly correct inventory discrepancies.
• Work with the Business Centre Manager and salespeople to evaluate new products and product lines, and recommend them.
• Maintain the integrity of special SKU costs in the system.
• Keep supplier data (special costing, lead-time, etc.) up-to-date.
• Create new stock SKUs when needed.

• Plan and coordinate inbound and outbound shipments.
• Work with freight carriers and logistics partners to ensure cost-effective delivery.
• Monitor inventory levels and assist in stock replenishment planning.
• Organise and coordinate shipment paperwork for international shipments with broker for timely clearance.
• Book pick-ups for local and cross-border shipments.
• Obtain quotes and arrange shipments with freight forwarders.
• Monitor shipments until final delivery.
• Review freight invoices.
• Resolve claims for damaged shipments.

• Respond to customer inquiries and provide product/service information.
• Prepare quotes, process sales orders, and follow up with customers.
• Support the sales team with administrative and coordination tasks.

• Assist with receiving, organising, and tracking inventory.
• Ensure accurate documentation of incoming and outgoing materials.
• Support periodic inventory counts and reconciliation.

• 3+ years of experience in operations, logistics, purchasing, or inside sales.
• Strong organisational and multitasking skills.
• Proficiency in Microsoft Office (Excel, Outlook, Word); ERP experience is an asset.
• Excellent communication and problem-solving abilities.
• Ability to work independently and as part of a team.

• Experience in supply chain or distribution environment.
• Familiarity with inventory management systems.
• Customer service or inside sales experience.

• Attention to detail.
• Time management and prioritisation.
• Adaptability and willingness to learn.
• Strong work ethic and accountability.

• Flexible group insurance plan, customizable to your needs.
• Free health resources available 24/7:
  Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Postsecondary Scholarship Program for employee children.
• Charging terminals available at facilities.
• Years of Service Recognition Program.