Import Documentation Representative

Process international import paperwork for Fed Ex, resolving shipment issues and providing accurate customer information. This interview position includes part-time Tuesday through Saturday shifts.

The Import Representative verifies import information, requests clearance instructions, and obtains broker designation. You will process import documents, trace problem shipments, and update shipment status for customers. The position requires customer assistance, PC Windows operation, and knowledge of Fed Ex Operations or Canadian customs regulations is preferred.

• Verify import information for international shipments
• Request clearance instructions and broker designation
• Process, resolve, trace, and track import paperwork issues
• Update and record shipment status accurately
• Provide customers international shipment information and assistance

• Canadian high school or GED equivalent
• Six months of Fed Ex experience preferred
• Operate in a PC Windows environment
• Achieve required testing and training thresholds
• Basic Excel and customs knowledge preferred

Use import documentation, shipment tracking, and customer assistance skills to support Fed Ex international shipping services.