Goods Program Worker

Position Title: Free Goods Program Worker
Reports To: Manager, Free Goods Program
Employment Type: Full-time
Schedule: 40 hours per week, 5 days on/2 days off
Location: 1 Dermot Baldwin Way SE, Calgary, Alberta

The Free Goods Program collects and redistributes a wide range of donated goods including furniture, household items, food, clothing, hygiene products, and technology. These donations serve two critical purposes:

This multi-award-winning program diverts items from landfills whilst supporting both housing stability and the DI's emergency shelter, housing, health, recovery, and administrative services.

Every role at the DI makes a difference. In this position, you will:

• Safely operate DI fleet vehicles to transport donations, goods, and materials while efficiently loading, unloading, and moving items using appropriate material handling equipment to ensure timely, reliable, and impactful support of agency operations.
• Champion safe, efficient, and organized operations by inspecting, maintaining, and preparing vehicles for daily use; proactively identifying and reporting issues; and optimizing loading docks, storage areas, and work spaces to create a clean, accessible, and high-performing environment.
• Assess, sort, and triage donated items by identifying reusable, high-value resources, redirecting salvageable goods, and responsibly disposing of unusable materials to maximize community impact, operational efficiency, and sustainability.
• Create a welcoming and engaging volunteer experience by confidently touring, supporting, and guiding individual and group volunteers and Fine Option participants, while coordinating, assigning, and delegating meaningful tasks that maximize their contributions and advance the DI's mission.
• Contribute to a safe, welcoming, and well-maintained environment by actively cleaning, organizing, and restoring shared spaces, performing snow removal, and supporting janitorial operations to ensure facilities remain accessible, functional, and ready to serve guests, volunteers, and staff.

We know that great people come from all kinds of backgrounds. You don’t have to check every single box! If you’re passionate about helping others and share our values, we want to hear from you.

• Team oriented, friendly and will go out of their way to help all stakeholders
• Able to lift incoming donations (up to 50 lbs.) and can evaluate whether the donations can be kept or discarded
• Able to use warehouse equipment and maintain it
• Willingness to do janitorial work
• Ability to provide a satisfactory Vulnerable Sector Check
• A genuine commitment to the mission, vision, values, and work of the agency.

• High school diploma or equivalent preferred
• Warehouse or similar experience preferred
• Clean, valid driver's license (must be at least 25 years of age for insurance purposes) is required for staff eligible for driving duties
• Possession of First Aid, Forklift and WHMIS certification would be an asset