Order Management Representative NetSuite

Manage customer orders with Blackline Safety using Microsoft Excel, ERP systems, and detailed commercial documentation. Work across priorities with accuracy from submission through completion.
As an Order Management Representative, you will own customer and distributor orders throughout their lifecycle. You will review purchase orders, enter sales orders, and coordinate requirements across Sales, Customer Success, and operational teams. The role supports accurate processing, clear communication, and timely completion for B2B customers.

Key Responsibilities:

Own customer and distributor orders from review through completion
Validate products, quantities, pricing, terms, and shipping requirements
Enter accurate sales orders in ERP and supporting systems
Communicate confirmations, changes, missing information, and next steps
Monitor orders, documentation, approvals, and service-level agreements
Requirements:
At least two years in order management or related operations
Experience working in a B2B environment
Strong Microsoft Excel formulas, lookups, and data analysis skills

Experience with ERP, CRM, or order management systems
Net Suite and Suite Billing experience is a strong asset
Bring order lifecycle ownership, Excel expertise, and customer communication skills to Blackline Safety’s growing operations team.