Warranty Service Technician

Kensington Crescent
Calgary, AB , CAN

Dream is looking for a Warranty Service Technician!

We are always looking for the best and brightest to join our thriving community. Dream’s Construction team is currently looking for a Warranty Service Technician to provide our homeowners exceptional customer service and act as a dedicated resource to address requests and enhance the home buying/ownership experience.

There’s a lot happening at Dream, and it’s happening fast. Are you passionate, dedicated, and detailed oriented? Do you love working with people? If so, read on. We want to hear from you.

Over the 2+ years you’ve worked in a customer service position you’ve proven that you are not afraid to think outside the box to find the best approach to achieve results. You are proactive, leading by example rather than sitting back. You consider the bigger picture when focusing on new initiatives and you thrive on driving improvement and efficiency.

We want to bring on someone who is eager to learn, work hard, and have fun. In other words, we want you to fit in here. This is an opportunity for you to take on responsibilities, build on your already strong skill set and help your team achieve its goals, all in a work environment that is fast-paced, dynamic and fun.

Below are some of the primary responsibilities you will be taking on in this role. There will be more, but we can discuss those in person.

• Meet with homeowners to investigate and assess listed deficiencies/conciliation items;
• You will conduct all regularly scheduled customer orientations and possession walk throughs;
• Work with the Project Coordinator to delegate, organize and coordinate repair work;
• Perform repair, warranty and service tasks as required when a trade cannot be assigned to the repair;
• Establish and maintain relationships by working closely with many external vendors and various internal departments as the liaison to ensure all outstanding work and deficiencies are completed;
• Effectively communicate and coordinate construction seasonal matters to homeowners; and
• Track data and warranty requests in CRM (Builder Trend) and JDE Home builder.

These are only some of the things we’d like you to bring to the table. We can cover the rest when we meet.

• 2+ years of experience residential home construction. Experience in a similar customer service position would be an asset;
• Trade certificate in Construction or equivalent is preferred;
• Carpentry, electrical, plumbing, drywall and painting experience required;
• Flexible, with the willingness and ability to travel daily to assigned sites; and
• Must have a valid driver’s license and wheels to prove it.

Dream Unlimited is an award‑winning Canadian real estate investment, development and management company with approximately $28 billion of assets under management in North America and Europe. Our scope of business includes asset management and management services for both publicly listed real estate as well as private capital.

Dream has grown substantially since its formation in 1996, becoming one of Canada’s leading real estate companies with a diverse workforce in North America and Europe. We are one of Canada’s largest developers, building communities for people to live in; developing land, homes, condominiums, retail centers and renewable power projects. We also build communities to work in, bringing office, industrial and retail spaces to life.

We invest in and manage properties, enriching them for the people who work here and the greater community.

Our entrepreneurial spirit drives us to seize unconventional opportunities and approach every project with passion and purpose. At Dream, we care about our employees, provide exciting work opportunities, open work environments, and fun events, fostering an atmosphere where continuous learning and innovation thrive. Join us and make a difference.

We look forward to hearing from you, but please note; due to the high volume of applications, only candidates who qualify will be contacted.

Dream Unlimited is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. If you require accommodation throughout any aspect of our process, please let us know and we will work with you to meet your needs.