General Services Clerk

ICS Northland Village Ltd. | Italian Centre Shop
5111 Northland Dr NW
Calgary, AB T2L, CAN

Italian Centre Shop is looking for a Full-Time General Services Clerk to join our team at our Northland Village location in Calgary, AB.

Love keeping things clean, organized, and running smoothly? Looking for a workplace where you're valued and rewarded?

At Italian Centre Shop, we believe every great customer experience starts with a clean, safe, and welcoming environment. As a General Services Clerk, you'll play a key role in maintaining our store, supporting our team, and helping create an exceptional shopping experience for every customer.

If you enjoy staying active, take pride in your work, and want to be part of a supportive team that values quality, community, and family, we'd love to welcome you to ours.

Why You'll Love Working with Us

• Free lunch with most shifts
• Comprehensive health benefits for full-time employees
• Opportunities for training, development, and career growth
• On-site parking
• Supportive, team-oriented work environment

Schedule

This is a full-time position requiring flexible availability.

• Monday through Sunday
• Shifts scheduled between 8:00 a.m. and 9:15 p.m.
• Availability for mornings, afternoons, evenings, weekends, and statutory holidays is required

What You'll Do

As a General Services Clerk, you'll help ensure our store remains clean, safe, and welcoming for both customers and team members.

Your responsibilities include:

• Keep buildings and property clean, organized, and well maintained
• Perform routine maintenance and heavy cleaning duties throughout the store
• Sweep, mop, scrub, and vacuum floors
• Empty garbage and recycling containers
• Clean, sanitize, and restock washrooms
• Clean and sanitize food-contact surfaces according to food safety standards
• Dust furniture, fixtures, walls, and equipment
• Clean windows, mirrors, glass, and partitions
• Safely mix, handle, and use cleaning chemicals following WHMIS and Occupational Health & Safety guidelines
• Operate cleaning equipment and machinery according to established procedures
• Monitor and replenish cleaning supply inventory
• Notify management of maintenance repairs or building concerns
• Perform snow removal and salt sidewalks and walkways when required
• Keep exterior areas clean and free of garbage or hazards
• Represent Italian Centre Shop professionally both inside and outside the store
• Follow all food safety, sanitation, health and safety, and company procedures
• Support the team with other duties as required

What We're Looking For

We're happy to train the right person, but successful candidates typically have:

• High School Diploma or equivalent (preferred)
• At least one year of experience in a customer-focused role
• A positive attitude and strong work ethic
• Excellent communication and interpersonal skills
• Ability to work independently with minimal supervision
• Strong organizational and time management skills
• Ability to remain professional while working in a fast-paced environment
• A genuine commitment to providing outstanding customer service

Working Conditions

This position involves:

• A variety of shifts, including mornings, afternoons, evenings, weekends, and statutory holidays
• Working independently and as part of a team
• Exposure to refrigerated and freezer areas
• Working with cleaning equipment and approved cleaning chemicals
• Occasional outdoor work, including snow removal and salting walkways
• Interacting professionally with customers during busy periods

Physical Requirements

• Ability to stand and walk for extended periods
• Frequent bending, twisting, lifting, pushing, and repetitive movements
• Ability to perform manual labour throughout the shift
• Ability to frequently lift, move, and push up to 50 lbs

If you're someone who takes pride in maintaining a clean, safe, and welcoming environment and wants to build your career with a company that values community, quality, and teamwork, we'd love to hear from you.