Job Description & How to Apply Below
More than a recreation centre, Vivo is a community hub where wellness, belonging, and innovation come together. Through accessible recreation, education, community partnerships, and research and innovation, we work to remove barriers, strengthen connections, and create lasting impact for individuals, families, and communities. Guided by our values of Growth Mindset, Respect, and Well-being, Vivo is committed to creating welcoming experiences where everyone has the opportunity to reach their full potential and contribute to healthier generations.
Role:
The role of Building Operator will build and maintain all aspects of what keeps Vivo operating seamlessly across the facility and community and create inspiring and innovative spaces that bring Vivo’s mission to life. You will have a strong technical and mechanical background to troubleshoot a variety of operational tasks and champion continuous improvement to ensure internal processes and procedures help achieve Vivo’s business goals.
Hours:
Full-time – 40 Hours per week Part-time – Up to 32 hours per week
Reports to:
Facilities & Environment Manager Facility Maintenance & Operations
• Proactively carry out daily, weekly, and monthly preventative maintenance tasks in accordance with equipment manuals to ensure asset longevity and minimize downtime.
• Complete scheduled filter changes and routine maintenance following asset management protocols to optimize operational efficiency.
• Assess and investigate mechanical system issues, coordinating with the appropriate contractors to ensure timely resolution and service continuity.
• Conduct maintenance and servicing of arena equipment (including ice surfaces), aquatic systems, facility infrastructure, and outdoor grounds to uphold operational standards.
• Demonstrate knowledge of and responsiveness to building management systems (BMS), contributing to efficient facility operation and early issue detection.
• Safely and effectively operate a wide range of equipment including the ice resurfacer, ice edger, power tools, saws, drills, augers, pumps, and floor cleaning machinery to support facility operations.
• Maintain high standards of cleanliness through janitorial tasks such as washroom sanitation, dressing room cleaning (including officials’ rooms), and general upkeep of arena and surrounding grounds.
Safety & Compliance
• Collect and submit weekly pool water samples to meet safety standards and regulatory compliance.
• Accurately document readings from ice plants, boilers, and pool chemistry tests to support regulatory compliance and operational transparency.
• Maintain a professional appearance by wearing the required uniform, including ice grips and steel-toed boots or shoes, to support workplace safety and guest trust.
• Play an active role in sustaining a safe work environment through adherence to policies and proactive risk identification.
• Support a safe and compliant working environment by following all Vivo Health and Safety guidelines and best practices.
Customer Service
• Engage guests with a welcoming, helpful, and professional demeanor, serving as a visible and approachable representative of the facility.
• Respond to public inquiries and concerns related to facility operations and safety with clarity, empathy, and a solutions-focused approach.
Team Leadership & Continuous Improvement
• Consistently reflect and reinforce the organization’s vision, values, purpose, and…
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