Make Technician - Residential

Position: Make Ready Technician - Residential
Overview
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024.

Discover endless opportunities to grow and make your mark at Hines.

Responsibilities
We’re creating places people are proud to call home and supporting teams who take pride in delivering hospitality-focused experiences every day all while building lasting, meaningful careers along the way. Backed by Hines, a global real estate investment, development, and property management firm, Hines Living is one of the firm’s highest-conviction growth priorities, expanding rapidly across North America. Come grow with us!

As a Make Ready Technician at One Park Central with Hines, you will be responsible for overseeing the quality standards of the vacant units are in market ready conditions that meet the Hines standard. You will perform technical and mechanical duties as needed. Responsibilities include, but are not limited to:

Actively complete all repairs and improvements to the apartment homes prior to resident occupation as well as verifying the property is maintained up to standards

Assists in maintaining the property such as the grounds, common areas, and amenities

Perform general cleaning, pressure wash, trash removal and other duties as assigned

Inspect all sheetrock and wall finishes for damage and repair/replace as needed

Verify the apartment homes have been properly caulked and sealed as needed around the interior (sink, showers, bathtubs, windows, etc.)

Practice proper safety techniques with all mechanical or electrical equipment malfunctions, reporting any injuries, accidents, or other safety issues to the appropriate contact

Follows guidelines for the proper and safe usage of hand, power tools, testing equipment, and safety devices and other items, as well as make sure items are returned

Identifies areas for improvement and provides suggestions to improve overall efficiency and productivity

Ensure safety information is current and readily accessible while keeping up to date on all safety related laws and requirements to ensure compliance

Support cost-cutting and expense control programs by verifying parts are up to standards for repair rather than a complete replacement when possible

Attentive to questions from other service members as well as residents, responding in a respectful manner to complaints about maintenance services, and assign work requests according to urgency and efficiency

Clean and paint equipment

Understand policies and procedures of the company and of the assigned property

Possess computer skills necessary to effectively administer work order programs and building operations

Successful completion of all required training programs within required time frames

Compute basic mathematical equations

Qualifications

Minimum Requirements include:

High school diploma or equivalent from an accredited institution preferred

One or more years of maintenance or related experience preferred

Demonstrated ability to identify mechanical, electrical, or other malfunctions and provide solutions

Excellent written, verbal and customer service skills

Excellent time management skills

Work indoors approximately 80% of the time and outdoors approximately 20% of the time

Use olfactory, auditory, and visual senses

Lift 25 lbs. or more

Climb up and down stairs and ladders

Access remote work areas and confined spaces (i.e., crawl spaces, roofs)

Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and…