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Job Description & How to Apply Below
Posted Tuesday, October 20, 2026 at 6:00 a.m.
Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.
Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide these amazing benefits:
Competitive wages
Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet
Profit-sharing
Flexible group medical and dental
Fitness and Wellness reimbursement
Training and Development allowance
Group RRSP matching
Up to 20% rental discounts, and more!
We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for individuals who are passionate about the same.
Locations
Randal House (Downtown Calgary), or
Royal Park Plaza (Downtown Calgary), or
The Arch (Downtown Calgary), or
Varsity Square Apartments (NW Calgary)
Responsibilities
Applicant must love people, be versatile, hands-on with cleaning and maintenance tasks and take ownership of the site
Successful applicants must have a flexible schedule and be available to work evenings and weekends
Collect rent and follow up on defaults
Inspections of vacant and upcoming suites
Lease and show suites
Annual suite inspections
Prepare and deliver bank deposits
Ensure contractors arrive as per scheduled timelines and complete their work per conditions of the contract
Assist with snow removal, cleaning, and touch-up painting as required
Complete other tasks as assigned
Experience And Educational Requirements
2 years customer service experience required
Post-Secondary education in related field is an asset
Technical Requirements
Computer experience is required with web based programs preferred
Ability to learn and adapt quickly to changing systems and new technology
Familiarity with technology is an asset
Non-Technical Requirements
Strong commitment to providing excellent customer service
Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
Exceptional problem-solving and decision-making capabilities
Demonstrates a positive attitude, enthusiasm and assertiveness
Ability to spend up to eight hours walking, standing, climbing stairs, lifting
Ability to maneuver or lift up to 10kg with the proper equipment
Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.
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