Operations Manager, Maintenance

Employment Type:

Full‑time Regular

City:
Calgary, AB (YYC)

Posting Open Date: 12/18/2025

Posting Close Date: 01/05/2026 (Please note the posting will close at 11:59pm MST)

Every West Jet journey has the potential to enrich lives; a career with us is no exception.

West Jet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we’re going global.

Join us, this is where your career story takes off.

Reporting to the Sr. Manager – Line Maintenance, this role will be focused on supporting the individual front‑line AME's at the YYC base, providing structure and consistent guidance to keep day‑to‑day operations flowing efficiently.

• Oversee maintenance personnel to ensure proper skill level and equipment/tooling is maintained for all work being performed within the AMO scope of work and advise the Sr Manager of any deficiencies;
• Ensure maintenance personnel use appropriate tools and technical manuals in the performance of their work, and facilities are maintained in a clean condition;
• Expedite maintenance and parts requirements while coordinating with Maintenance Control, Technical Representatives (Tech Reps) and various support staff to ensure minimal impact on scheduling during Irregular Operations (IROPS), as well as during scheduled and unscheduled work;
• Ensure Corporate Safety Promise and Standards are always maintained;
• Ensure defects were corrected and planned maintenance tasks are completed in a timely and acceptable manner through the use of appropriate tools and technical manuals while complying with West Jet policies and procedural manuals;
• Coordinate and manage planned and unplanned maintenance with Planning, MCC, Engineering, and Stores ensuring adequate staffing levels to prioritize job action on any aircraft/component requiring maintenance;
• Expedite maintenance and part requirements while coordinating with other departments, teams, and various support staff to ensure minimal impact to the schedule during IROPS and scheduled/unscheduled work;
• Maintain personnel work schedules from day of to a minimum of three months out to ensure adequate coverage for all required maintenance activities at the base;
• Partner with other Operations Managers, Out Base Managers and MCC to support staffing needs within the base and elsewhere as required;
• Engage in hiring activity and performance appraisals (probationary and annual) to ensure proper staffing and skill levels within the team;
• Ensure all maintenance personnel receives all required initial and ongoing company and technical training;
• Provide daily leadership, guidance, coaching and performance development to a crew of AMEs, building an effective, positive, and respectful maintenance team;
• Identify performance and personnel issues and take the necessary action in an effective and timely manner in consultation with the HRBP and Sr. Leadership Team as required;
• Make personnel decisions (e.g., unfit for duty) and, should a significant policy or procedure violation occur or be at risk of occurring, address and mitigate the situation immediately;
• Ensure that the various teams and stakeholders involved in daily operations are informed of any risk to the operations (i.e., maintenance concerns, safety or quality issues, resources deficiencies, etc.) and understand the options that are available via appropriate avenues (i.e., blogs, teams chats, shift report, etc.);
• Report any significant concerns arising during operations to the Senior Manager and work as a team to resolve them in a timely manner;
• Advise the Senior Manager – Line Maintenance of any resource and training requirements to support maintenance activities at the highest level;
• Be accountable for all QC responsibilities for all work performed. Rectify and report any quality escapes through the IHR system and inform the Senior Manager;
• Perform Materials duties if Materials personnel are unavailable;
• Ensure hangars, shops, equipment, and offices are maintained in an operational, clean, and safe condition. Identified issues are to be mitigated and reported immediately;
• Complete all duties with the highest…