Manager, Special Projects - Tax

Manager, Special Projects - Tax

Join KPMG Canada as a Manager in the Special Projects - Tax team, where you will help turn insight into opportunity for clients and communities worldwide.

The Special Projects Manager/Senior Manager, Tax is a strategic operations role within our Tax practice. You will lead high‑impact, tax‑focused and cross‑functional initiatives to drive operational excellence, process consistency, and efficiency, aligning with firm‑wide strategy and digital transformation goals. This role partners closely with Tax leadership and enabling functions to enhance service delivery and scale sustainable improvements.

Strategic stakeholder management

• Partner with Tax leadership, key stakeholders, and enabling functions to identify, prioritize, and execute high‑impact strategic initiatives.
• Develop and deliver clear communications and updates to senior leadership and steering committees on project progress, key findings, and recommendations.

Current state assessment and diagnostic reviews

• Conduct deep‑dive assessments of current processes, technology use, and resource deployment across the Tax practice.
• Quantify improvement opportunities and help support business cases for change.
• Process improvement and standardization.
• Engage with key stakeholders and service‑line focus groups to assess current processes, identifying strengths, pain points, inconsistencies, and opportunities for improvement.
• Partner with technology and innovation teams to leverage digital tools, automation, and analytics in achieving efficiency gains.

Future state design and implementation

• Define the desired end state for key Tax processes and service models, ensuring alignment with firm strategy and digital transformation objectives.
• Develop actionable roadmaps for transition, including milestones, resource requirements, and change‑management considerations.
• Project leadership and delivery.
• Develop project charters, work plans, and success metrics in collaboration with sponsors and stakeholders.
• Ensure sustainability of improvements through effective governance, measurement, and continuous improvement mechanisms.

Change management and communication

• Drive adoption of new processes and tools through clear communication, engagement, and training initiatives.
• Anticipate and manage resistance to change through proactive stakeholder engagement and problem resolution.

• Bachelor’s degree in business, accounting, finance, operations, or a related field.
• Demonstrated experience leading complex, cross‑functional projects in a professional services environment, with a focus on operational excellence, process improvement, or tax function transformation.
• Proven ability to conduct current‑state assessments and quantify improvement opportunities, including building business cases for change.
• Strong stakeholder management and communication skills, including presenting to senior leadership and steering committees.
• Expertise in process design and implementation with effective governance and measurement to ensure sustainability.
• Change management capability, including driving adoption, training, and managing resistance to change.
• Proficiency with project management tools and methodologies.
• Proficiency with process mapping and analysis; comfort working with data/analytics to quantify improvement opportunities.
• Familiarity with digital enablement/automation concepts applicable to Tax operations; experience with collaboration tools and productivity software.
• Proficiency in English at a business level is required.

This position requires written and oral fluency in English. The successful candidate may be required to support or collaborate with English‑speaking colleagues or stakeholders while  successful candidate may be required to create, interpret and/or apply policies, practices, laws and/or regulations during the regular course of their employment.

The expected base salary range for this position is $74,000 to $111,000. Bonuses may be awarded. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. KPMG…