Controller and Manager, Business Operations

Reports To: Executive Director

Position Summary:

Reporting to the Executive Director, the Controller & Manager, Business Operations is responsible for providing strategic financial leadership and operations oversight for the Calgary Rural Primary Care Network.

The position is a member of the Executive Team and leads all financial planning, budgeting, accounting, reporting, payroll, audit grant administration, cash management, and internal control activities while also overseeing key organizational operational functions including vendor management, contract administration, information technology, corporate reporting, business continuity planning, risk management, and organizational-wide improvement initiatives.

The position serves as the senior financial advisor to the Executive Director, Operational Leadership Team, Finance & Audit Committee, and Board of Directors, supporting organizational decision-making through financial analysis, risk assessment, business planning, and operational excellence initiatives.

• Leads current and long-term financial planning and sustainability initiatives aligned to strategic goals, business objectives, regulations, and expectations from Executive Management.
• Oversees all financial obligations of the PCN including charitable status, non-profit status, and restricted grants.
• Establishes departmental goals and objectives in line with organizational strategy and priorities.
• Implements and maintains financial controls throughout the organization, including preparing and maintaining financial policies and procedures to ensure Canadian Accounting Standards for Not-for-Profit Organizations (ASNPO), internal controls, and corporate governance compliance.
• Leads financial risk assessment and mitigation activities.
• Leads financial risk assessment and mitigation activities.
• Participates in Executive and Operational Leadership, and Finance and Audit Committee Meetings.
• Assists in developing and reporting of organizational KPIs and implements remediation and improvement initiatives.

• Leads operating and capital budget planning cycles, variance analysis, financial modeling, and monthly forecasts and reports to Executive Management and the Finance and Audit Committee.
• Prepare monthly financial statements including variance analysis.
• Supports decision making and efficient operational management by developing financial processes, developing financial forecasting, and implementing process improvement and cost control initiatives.
• Develops presentations, business cases, and recommendations to leadership and the Board.

• Oversee full-cycle accounting operations, including accounts payable, accounts receivable, reconciliations, and payroll.
• Manage cash flow, banking, and investment requirements and obligations.
• Manage month-end and year-end processes, ensuring regulatory and accounting compliance.
• Maintains and leads continuous improvement of accounting and internal control policies and operational procedures and cost control measures.
• Advise and adhere to accounting best practices.

• Lead annual external audit, and ad-hoc internal and external audits as required.
• Coordinate external stakeholder reporting
• Oversee charitable and non-profit compliance
• Oversee organizational risk management and compliance
• Ensure compliance with legislation and funding agreements
• Support Finance & Audit Committee activities.

• Develops and maintains risk management frameworks and business continuity plans across the PCN in partnership with other members of the team.
• Oversees facility operations including lease agreements, contracts, health, safety and site-based improvements.
• Oversees vendors, contract negotiations, obligations, agreements, insurance, contracts, quality, reporting, and renewals.
• Leads development and oversees inventory and asset management cycles including tracking, policies, and allocation.
• Provides strategic level analysis and reporting to inform CRPCN strategy and resource allocation decisions.
• Responsible for overseeing 3rd party information technology contracts, negotiations, and service quality in partnership with CIO.
• Develops organization-wide policy, reviews compliance with corporate policies ex: equipment replacement policies, equipment replacement schedules, purchase policies, etc.