Student Success Operations Senior Lead

Join the University of Calgary as a Senior Lead driving Student Success & Academic Operations to foster effective academic guidance and program administration. Support student pathways and oversee operational standards.

As a pivotal member of SAPL, you will harness your leadership to shape academic program success for a diverse range of graduate and undergraduate offerings. This full-time position involves managing advising teams, ensuring the highest service quality while navigating complex operational needs.

Your role is instrumental in aligning academic processes with institutional goals, enhancing student engagement and achievement across various disciplines.

Key Responsibilities:

• Lead the advising and academic administration team effectively

• Coordinate course scheduling and oversee compliance measures

• Develop strategic initiatives alongside faculty leadership

• Address complex issues affecting academic operations

• Liaise with central services for operational consistency

Requirements:

• Post-secondary degree mandatory; graduate degree is preferred

• Minimum 4 years of progressive leadership experience

• Expertise in student administration systems

• Ability to maintain data integrity and compliance

• Strong interpersonal and analytical skills

Shape the future of student success by leading academic operations at UCalgary.