Program Team Leader

We're looking for a Program Team Leader to join our team! Job Summary

Reporting to the Program Manager, the Team Leader is responsible for the day-to-day operational aspects of one program or department. The primary responsibility of all management positions at Wood’s Homes is to provide strong leadership towards implementation of activities related to being exceptional in the delivery of high-quality services and demonstrating commitment to the Health and Safety Management System across the organization and within their respective area.

• Responsible for day-to-day operations for the unit or program area. This could include a variety of shift choices including evenings and weekends.
• Recruits and supervises front line staff including monitoring and authorizing records of staff hours.
• Case management responsibilities as per Policy and Procedure guidelines and first level liaison with families, referral services and communities with the support of a Program Manager.
• Responsible for regular and consistent supervision (see Supervision Policies), annual evaluation and establishing a training program for all staff.
• Assists managers, supervisors and programs in day-to-day operations as needed and shares regular on-call responsibilities for the agency.
• Provides day-to-day support to program staff and interaction with clients.
• Responsible to ensure program is kept in excellent physical condition and that program structure/integrity is maintained.
• Assumes financial accountability for petty cash, cottage books, and direct client costs and that Licensing requirements are displayed and maintained.
• Is the communication liaison between Management and front-line staff.
• Participates in meetings, case management reviews and conferences related to client, program, and the agency as necessary.
• Ensures staff under their direction understand the health and safety responsibilities and complete required training.
• Participates in workplace inspections to identify potential hazards, unsafe or unhealthy conditions, and that appropriate hazard controls are implemented.

• Program locations consisting of schools, community-based, residential, and Wood’s Homes administration building
• Exposure to emotional situations
• Exposure to conflict situations
• Exposure to crisis situations

• Diploma in Social Sciences or related field (degree preferred).
• Current proof of professional registration may be required for certain diplomas or degrees.
• Full class 5 driver’s license or class 5 GDL driver’s license with $2 million liability insurance.
• Drivers Abstract with no more than 6 demerits.

• At least four (4) years’ experience working with young people and families.
• Experience in supervising/managing staff/leadership.