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Job Description & How to Apply Below
Assume leadership at Pureform Diagnostic Imaging in the role of Booking Manager, optimizing patient scheduling and enhancing communication as part of a dedicated team.
This full-time, permanent position involves managing the centralized booking centre and ensures efficient operations for a positive patient experience.
Your role will focus on team management, training, and initiatives aimed at improving workflow and operational performance across clinics.
Key Responsibilities:
• Manage and approve team schedules and vacation requests
• Monitor and assess team performance through KPIs
• Train booking specialists and address performance gaps
• Handle complex patient inquiries, ensuring resolution
• Collaborate with internal teams for workflow improvements
Requirements:
• High school diploma; preference for healthcare administration qualifications
• Minimum 5 years of relevant experience, including 3 years in a supervisory role
• Effective leadership and coaching skills
• Proficient communication and problem-solving abilities
• Strong customer service orientation in a healthcare setting
Lead your team at Pureform to deliver outstanding service while maximizing scheduling efficiency for patient appointments.
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