Sr. Director, Standards & Special Projects

At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.

You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.

• Competitive Pay & Benefits – Comprehensive medical, dental, and retirement plan
• Discounted Travel + Free Travel Passes – Enjoy worldwide flight privileges after probation
• Career Growth – Build your aviation career with the trusted airline of the Arctic

We’re committed to offering a comprehensive benefits package that supports your health, security, and future.

• 3 weeks of vacation upon hire
• Extended health, dental, and life insurance (after 1 month)
• Short- & long-term disability coverage (after 1 month)
• Retirement savings plan (after 6 months)
• Travel privileges with Canadian North (after 1 month) and partner airlines (after 6 months)
• Cargo shipping privileges (per company policy)
• Opportunities for advancement within a trusted Canadian airline

The Senior Director, Standards & Special Projects leads the business enablement portfolio for Airport and Cargo Operations, providing strategic leadership across Standards, Training, Quality, Continuous Improvement, and Projects & Change.

Reporting to the Vice President, Cargo and Airport Operations, this roleleads a team of experienced Managers who are subject matter experts within their respective disciplines. The Director provides the leadership, strategic direction, integration and business partnership required for these specialized functions to collectively enable Airport and Cargo Operations.

This is a senior operational leadership role requiring strong understanding of complex frontline operations, sound judgment, systems thinking and the ability to lead through highly capable subject matter experts.

Lead the Business Enablement Portfolio

• Set the overall strategy, priorities and direction for Standards, Training, Quality, Continuous Improvement, and Projects & Change within Airport and Cargo Operations.
• Lead, coach and develop the Managers accountable for each portfolio pillar, empowering them to provide technical and functional leadership within their areas of expertise.
• Establish clear accountabilities while creating alignment and integration across the five functions.
• Prioritize resources and initiatives based on operational need, regulatory obligations, safety risk, business priorities and organizational capacity.
• Ensure the portfolio remains focused on enabling Airport and Cargo Operations consistently across the network.
• Identify gaps, overlaps and dependencies across the portfolio and determine where coordinated action is required.
• Build leadership capability and succession within the portfolio.

Enable Airport & Cargo Operations

• Serve as a strategic advisor and business partner to Airport and Cargo operational leadership.
• Understand operational priorities, performance challenges and emerging risks and translate them into requirements for the appropriate portfolio functions.
• Ensure solutions consider the complete operational environment, including frontline execution, standards, training, safety, quality, technology, regulatory requirements and change impacts.
• Challenge existing practices and proposed solutions when they introduce unnecessary complexity, ineffective controls or unintended operational impacts.
• Help business owners move from identifying a problem to defining an effective and sustainable operational solution.
• Ensure solutions are practical for the frontline teams…