District Manager, Management

Job Title:
District Manager

Reporting to:
Director of National Sales

Location:
Calgary

Salary Range: 70,000 – 80,000/yr + bonus

Our team at WOW! mobile boutique™
is passionate about providing the best-in-class wireless retail experience - focusing on excellence in every aspect of our business. We focus on a personalized customer experience, providing solutions from Canada’s top wireless carriers, TELUS, Rogers, Koodo, Fido and Chatr. Our exceptional line-up of wireless carriers, latest devices and a wide-array of accessories means we can offer an unbiased solution as unique as our customers.

Our team makes an impact every day by offering quality advice to customers across Canada – making WOW! mobile boutique Canada’s premiere wireless retailer.

As a District Manager for WOW! Mobile boutique covering the Calgary area, you will be an inspiring leader who has a passion for the retail and wireless industry with an outstanding record of driving sales and creating a community within a district.

• Achieve key business objectives including field visit reports, operational health checks, communications to the team, payroll processes, performance management, inventory reconciliation and HR related activities
• Manage sales trends within your district, and leverage a sales plan in order to maximize profit
• Validate district training initiatives, and ensure all employees have completed necessary training and coaching requirements, and address any underperforming associates or locations
• Ensure all locations are staffed appropriately according to the established guidelines, while monitoring hiring trends, and ensuring that hiring is completed in a proactive manner
• Management and coaching of all Sales Managers to ensure career development and succession planning is in place
• Ensure that all hiring is completed in proactive manner using appropriate organizational guidelines, as well as, responsible for retention and management of acceptable turnover rates
• Communicate clear expectations and hold store teams accountable for achieving brand, performance, and behavioral standards
• Ensure all kiosk locations are accountable for inventory count and Loss Prevention concerns
• Monitor merchandising, marketing, and general look and feel of kiosks, while being a champion of our brand and partners and identifying new business opportunities.
• Participate in professional growth and development opportunities, and developmental programs offered
• Travel as per the needs of the business
• Ability to adapt and manage change

• Diploma or degree in Business, Marketing or equivalent experience
• Strong management, coaching and leadership skills, developed in a retail organization and preferably within the wireless sector

• Ability to manage area budgets, forecast sales and retail metrics, set goals for your stores and team
• Multi-unit management experience, previous management of a remote workforce an asset
• Basic understanding of the fundamentals of recruitment
• Effective organization and planning skills with the ability to organize and schedule people and tasks, develop realistic action plans within time and resource constrains
• An understanding of merchandising a retail location to drive business
• Proven and genuine ability to drive sales, inspire and engage work team
• Travel as per business need
• Ability to lift and carry 30-50 pounds
• Ability to stand for long periods of time
• Ability to sit in a car for extended periods of time
• Ability to turn, bend, walk frequently

• Competitive salary
• Bonus
• Competitive group benefit package
• Vacation: three weeks, prorated based on hire date

• Abilityto lift 30-50 pounds
• Abilityto stand for extensive periods…