District Manager, Management

Who we are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.

With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.

What you will be doing:

• Oversee compliance with the company's safety program, ensuring adherence to legislative requirements and promoting safety awareness through regular audits, training, and proactive risk management. Collaborate with the safety team to investigate incidents and near-misses.
• Cultivate a positive culture by establishing consistent expectations for safety, work ethic, professionalism, and accountability in fulfilling role responsibilities. Demonstrate pride in the district and its achievements.
• Drive strategic talent management initiatives by attracting, developing, recognizing/rewarding, and retaining top talent, fostering employee engagement, and integrating robust succession planning to build future leaders. Implement targeted strategies to accelerate the development of high-potential employees and address underperformance, ensuring sustained organizational growth.
• Lead others by providing direction, experience and development. Communicates company policies, procedures and objectives. Hold leaders accountable for their roles, associated actions, and results.
• Lead by example in customer service and ensure follow-up on customer issues.
• Establish and maintain team adherence to processes that achieve results consistent with company operating principles.
• Champion transformational change and continuous improvement.
• Ensure the district’s daily operations run efficiently and cost-effectively and achieve financial commitments.
• Build and sustain strong relationships with stakeholders, including consultants, building owners, property managers and the union.
• Oversee and ensure that the employee performance process for both union and non-union employees is performed timely and consistently.
• Maintain a strong understanding of the market, including sales backlog, service and repair volume, market penetration, volume of outstanding bids, available new business, projects, and staffing requirements. Possess thorough knowledge of competitors’ strengths and weaknesses.
• Maintain in-depth knowledge of federal, provincial, and local elevator industry codes, as well as employment and labour laws, ensuring compliance and effectively implementing regulatory and industry-standard processes.
• Maintain a strong working knowledge of the workforce labour agreement.
• Work as a dependable and continuous improvement leader with various teams within Canada and North America to achieve meaningful outcomes (e.g., operations, sales, finance, contracts, supply chain, legal, HR).
• Perform other duties as may be assigned.

What do you bring:

• Self-starter who can lead through ambiguity and rise above adversity.
• Elevator and/or construction industry experience.
• Strong general management experience with a solid understanding of P&L.
• Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing at a branch department level; or an equivalent combination of education and experience.
• Proven success in building teams and leading and developing people.
• Ability to define problems, collect data, establish facts, and draw valid conclusions to make recommendations and take action.
• Respectfully challenges the status quo in search of improved ways to meet…