Front of House Theatre Manager
Listed on 2026-11-01
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Management
Event Management & Planning, Client Relationship Management, Hotel Management
Lead front of house theatre services at the University of Calgary in Calgary, using client relations and staff supervision expertise. This is a full-time temporary relief assignment.
Reporting to the Venue & Client Relations Manager, you will oversee ticketing, box office, ushering, coat check, concession, and bar services. The position supports University Theatre Services spaces and approximately 500 annual bookings. You will recruit, train, mentor, schedule, and supervise staff while managing client needs, revenues, policies, and procedures. Strong communication, judgment, business acumen, and Spektrix knowledge support this work.
Key Responsibilities:- Oversee front of house services across University Theatre Services spaces
- Manage client consultations, event information, and service follow-up
- Recruit, train, schedule, assess, and supervise theatre services staff
- Reconcile ticket revenue, monitor floats, and generate revenue reports
- Coordinate staffing, facilities, inventories, policies, and operational procedures
- Bachelor’s degree in Fine Arts, Business, or related field experience
- Three to five years of progressively senior management experience
- Essential supervisory experience and preferred front of house management experience
- Knowledge of budget management, accounting principles, and client negotiation
- Knowledge of Spektrix and food and alcohol service requirements
Bring theatre operations, customer service, financial management, and leadership skills to front of house services at UCalgary.
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