General Manager

With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and representation of leading brands in our business areas. Every day, we strive to meet market needs with excellent solutions, equipment, and services — and we believe we have the best talent to deliver on those expectations.

We are looking for a General Manager to join our team in Atlantic Canada.

SUMMARY:

Reporting to the Eastern COO, The General Manager/ Branch Manager is responsible for developing, leading, and executing the company’s operations for all Branches in the Atlantic Region. This role is accountable for the operations, building strategic relationships, driving profitable growth, increasing market share, and ensuring a consistent and coordinated approach to the customers across the Region .

Expected Salary range (gross/annual)

DUTIES AND RESPONSIBILITIES:

Key Responsibilities

• Execute the overall strategy for Operations, Including Sales, Aftersales, Financials, Staff
  management and customers in alignment with the company’s strategic objectives.
• Establish and maintain executive-level relationships with OEM, customers, and strategic
  stakeholders.
• Identify and pursue new business opportunities with construction companies, national organizations,
  municipalities, provincial governments, federal government departments, and public-sector entities.
• Lead negotiations for all aspects of the business in conjunction with company policies and
  procedures
• Ensure a consistent customer experience and commercial approach across the region.
• Drive profitable revenue growth across equipment sales, rentals, parts, service, technology
  solutions, and other applicable product and service offerings.
• Develop account plans for strategic customers, including revenue objectives, growth opportunities,
  competitive positioning, and customer relationship strategies.
• Monitor market trends, competitive activities.
• Develop and oversee strategies for government tenders, Requests for Proposals (RFPs), standing
  offers, and other procurement opportunities.

Leadership and Supervision of the Region

• Provide direct leadership, coaching, guidance, and performance management to the regional Staff
• Establish clear objectives, priorities, sales targets, and key performance indicators
• Support the development and execution of strategic account plans for all customers.
• Review and monitor the performance, sales pipeline, customer opportunities, and profitability of the
  business.
• Provide guidance and support in managing complex customer relationships, negotiations,
  escalations, and strategic opportunities.
• Partner with the OEM representatives to develop new market opportunities and develop growth
  strategies for the region

Strategic and Financial Management

• Establish clear performance expectations and monitor key performance indicators (KPIs), including
  revenue growth, market share, profitability, customer retention, pipeline development, and contract
  performance.
• Prepare and manage the annual business plan, sales forecasts, budgets, and strategic growth
  initiatives for the Customer Accounts.
• Provide regular performance updates, market intelligence, and strategic recommendations to the
  executive leadership team

CORE COMPETENCIES:

• Bachelor’s degree in Business Administration, Commerce, Engineering, or a related field; an MBA or
  equivalent experience is an asset.
• Significant senior leadership experience in the construction, heavy equipment, industrial,
  transportation, or related industry.
• Proven experience managing accounts and complex customer relationships.
• Demonstrated success in leading and developing high-performing Sales and After Sales Team
• Demonstrated…