Newcomer Services Program Manager

Lead newcomer services at YMCA Calgary’s Shawnessy YMCA through IRCC program oversight, budget management, and staff development. This is a full-time opportunity.

The Newcomer Manager directs Language Instruction for Newcomers to Canada programming and related funded services. The position requires management experience, proposal writing, financial monitoring, and strong stakeholder communication. You will support staff, coordinate reporting, and maintain compliance with IRCC requirements, agreements, and relevant government systems.

• Provide daily direction to program staff under IRCC requirements
• Manage budgets, forecasts, claims, variances, and financial results
• Prepare quarterly IRCC reports, proposals, and amendments
• Monitor program performance, service volumes, outcomes, and indicators
• Build relationships with funders, partners, leaders, and stakeholders

• Three years’ management or supervisory experience in related settings
• Five years’ relevant newcomer services or funded programming experience
• Post-secondary education in a related discipline or equivalent experience
• Knowledge of newcomer programs, LINC, and funded delivery
• Current First Aid with CPR-C, police check, and references

Apply your newcomer services leadership, financial oversight, and relationship-building skills as YMCA Calgary’s Newcomer Manager.