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Manager, Operational Excellence

Job in Calgary, Alberta, T3S, Canada
Listing for: Canadian Blood Services
Full Time, Seasonal/Temporary position
Listed on 2026-11-04
Job specializations:
  • Manufacturing / Production
    Change Management, Lean Manufacturing / Six Sigma
Job Description & How to Apply Below

This role requires a minimum of 80% on-site presence. Additional on-site work may be required based on business needs. On-site expectations are subject to change and may be adjusted on a temporary or permanent basis.

The successful candidate will work out of our Calgary  Ave NE) site office.

Job posting : 9417

​Employment status: Regular full-time

Classification: MGMT
Salary grade: 10
Salary/Rate of pay: $114,

Final date to receive applications:
Application requirements:

  • Your up-to-date resume.

This position is open to: Internal and External applicants

Together, the work we do connects people and changes lives — including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the Role

Canadian Blood Services is looking for a Regular, Full-time Manager, Operational Excellence to join our dynamic Operational Excellence team.

The Operational Excellence team is responsible for supporting Canadian Blood Services by empowering our employees to improve their own processes, so that problems can be easily surfaced and solved for good.

In this role, you will be responsible for implementing continuous improvement principles and proven best practices. This work will occur with staff and management and includes workplace organization, material and information flow, value stream mapping, materials control, throughput leveling and improved customer service.

You will lead and facilitate process improvement workshops and Kaizen events, develop and promote continuous improvement initiatives, and drive efforts to reduce costs and improve efficiency to meet organizational objectives. Additionally, you will provide scorecard reporting to track progress and outcomes of these activities.

Formula for Success

  • Strong relationship-building and communication skills, applied to engage process owners and help them see how proposed changes align with shared goals and organizational priorities.

  • Proactive problem-solving and business insight, used to uncover opportunities for improvement and to work collaboratively with teams to turn those insights into actionable solutions.

  • Expertise in continuous improvement methodologies, applied to design work systems that enhance process flow, improve productivity, and reduce lead times.

  • Deep knowledge of process improvement tools and techniques, leveraged to deliver practical, hands-on solutions for eliminating waste.

  • Project management proficiency, applied to support continuous improvement projects, achieve targeted savings, and develop reporting and scorecard systems. This includes guiding teams through planning, analysis, recommendations, business-case/payback evaluation, approval, and deployment.

  • Understanding of adult learning principles, used to foster a continuous improvement culture, maintain education programs, and provide mentoring and training to staff and management.

  • Data analytics & business Insights, leveraged for advanced data analysis, storytelling, and data visualization to identify operational improvement opportunities, provide actionable insights, and drive data-informed decision-making across the organization.

Desired Education and Skills

  • Completion of a bachelor’s degree in industrial engineering, engineering, operations management, or a closely related field.
  • Certification in Lean manufacturing, Six Sigma, or a related field.
  • 10 years of experience in a manufacturing or pharmaceutical environment with at least 5 years of Lean/Six Sigma/Continuous Improvement Engineering experience.
  • Proven experience implementing continuous improvement strategies on the on the shop floor, with the ability to explain…
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