Customer Experience and Marketing Expert

Elevate brand presence with a leading Calgary tech firm as a Marketing & Customer Experience Specialist. This versatile role fuses marketing creativity with customer interaction to foster community engagement.

As a full-time member of our team, you will apply your generalist marketing skills to optimize customer experiences and drive brand visibility. You should possess 3-5 years of experience and a passion for managing customer interactions through social media and other platforms. Design skills and fluency with AI tools are crucial for this role.

Key Responsibilities:

• Create marketing materials for diverse platforms

• Optimize and manage social media ad campaigns

• Communicate effectively with customers through various channels

• Support charity collaborations and community outreach

• Collaborate with development and operational teams

Requirements:

• 3-5 years in marketing or related roles

• Proficient in English with excellent communication skills

• Strong design sense and experience with creative software

• Detail-oriented and technically proficient

• Bonus: customer support experience in DTC/e-commerce

Be pivotal in shaping our brand’s customer journey and community connections.
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