Senior Email Marketing Strategist

About the role

We're hiring a Senior Email Marketing Strategist to own retention and lifecycle revenue across a portfolio of high-growth DTC brands. You will be the lead email strategist for multiple 9‑figure brands, owning the Klaviyo account, the flow architecture, the campaign calendar, and the revenue number for each one.

This is a senior role for someone who has already run email  will direct a team of designers and copywriters who build against your strategy, so you need to know how to brief, critique, and get great work out of others. If you've only ever executed someone else's plan, or only worked one brand at a time, this isn't the role.

• Full lifecycle strategy in Klaviyo across multiple brands: welcome, browse/cart/checkout abandonment, post‑purchase, winback, replenishment, VIP, and sunset flows
• The campaign calendar for each brand: planning, briefing, and overseeing weekly and promotional sends
• A team of designers and copywriters who execute against your briefs, including reviewing their work and holding the quality bar
• List growth and segmentation strategy, including RFM‑based segments and predictive analytics
• A/B testing roadmap (subject lines, creative, offers, send timing) with clear hypotheses and documented learnings
• Deliverability: list hygiene, sender reputation, inbox placement, and warming
• Reporting on the metrics that matter (% of total revenue from email/SMS, flow revenue, revenue per recipient, LTV impact) in plain language

• Experience with Shopify (or the brand's commerce platform)
• SMS/retention beyond email
• Agency or portfolio experience managing several brands simultaneously

In your application, answer these directly:

Applications that skip these or stay vague won't move forward.

• 4+ years running email/retention for DTC ecommerce brands, with direct, hands‑on experience at one or more 9‑figure ($100M+ revenue) DTC brands. Be ready to name them and explain exactly what you owned
• Experience managing multiple brands or accounts at once without dropping the ball
• Experience directing designers and copywriters, not just doing the work yourself
• Deep Klaviyo expertise
  , not "familiar with." You should be fluent in flow logic, conditional splits, dynamic content, segmentation, and the Klaviyo data model. SMS via Klaviyo a plus
• A track record you can quantify: specific flows you built, the revenue/lift they drove, and how you measured it
• Strong copy and creative judgment. You can write a brief, critique a draft, and know what converts
• Comfort owning a revenue number and being measured against it