Internal Communications Specialist

Bromwich+Smith, 800 5th Avenue SW, Calgary, Alberta, Canada

What We Do:

As one of the fastest growing insolvency firms in Canada,Bromwich+Smith’sgoal is to help an ever-greater number of Canadians find relief from debt. We love to work here because we loveto help people. We are a professional organization with a purpose to alleviate the challenges of debt for Canadians. Importantly, we are not a collection agency, nor do we lend money to people;

we work directly with clients and their creditors to solve client challenges.

What We Value:

AtBromwich+Smith, putting people firstisn’tjust an idea — it is embedded in our purpose and values and is central to our daily operations. This also means putting our employees first and supporting them. Our valuesinclude:

People Come First, Committed in Heart and Mind, Succeed Together, Own It,Finda Better Way, and Do the Right Thing.

Location: Downtown Calgary
Reports to: Director, Human Resources

Bromwich+Smith is looking for a thoughtful and creative Internal Communications Specialist to help employees stay informed, connected, and aligned with our priorities, values, and culture.

In this role, you will turn organizational updates, HR initiatives, change activities, and employee engagement priorities into clear and meaningful communications. You will work closely with Human Resources, Marketing, leaders, and teams across the organization to understand what employees need to know and determine the best way to communicate it.

This is an opportunity for a strong writer and relationship builder who enjoys making complex information easier to understand, bringing consistency to communications, and creating content that supports a positive employee experience.

Create, edit, and distribute engaging employee communications, including organizational announcements, HR updates, newsletters, intranet content, leadership messages, and change communications.

Partner with Human Resources, Marketing, leaders, and internal teams to understand communication needs and develop clear, employee-friendly messaging.

Support communication plans and content calendars for HR programs, organizational initiatives, policy updates, employee engagement activities, and workplace changes.

Gather information from stakeholders, identify key messages, and translate detailed or complex information into content employees can easily understand.

Maintain a consistent voice, tone, and standard across internal communication channels.

Support updates to the B+S careers site and employer branding platforms, including Glassdoor and Indeed.

Develop employer branding content that reflects the B+S culture, values, employee experience, and purpose-driven approach.

Coordinate communication requests, timelines, reviews, and approvals to ensure content is accurate and delivered on time.

Gather employee feedback and basic engagement information to help evaluate and improve future communications.

Identify opportunities to improve communication processes, channels, and the overall employee experience.

Support other communication and organizational priorities as required.

Post-secondary education in Communications, Public Relations, Marketing, Human Resources, Business Administration, or a related field. An equivalent combination of education and experience will also be considered.

Two to four years of experience in internal communications, employee communications, HR communications, marketing communications, or a related communications-focused role.

Strong writing, editing, proofreading, and storytelling skills.

The ability to translate complex, sensitive, or detailed information into clear and approachable employee communications.

Experience creating content such as announcements, newsletters, intranet updates, HR messages, leadership communications, or change communications.

Experience coordinating multiple communication requests, stakeholders, timelines, and priorities.

Strong attention to detail, organization, and follow-through.

The ability to build trusted working relationships and collaborate with employees and leaders at different levels…