Senior Customer Marketing Role

Position: Clio Senior Customer Marketing Role
Lead strategic customer engagement at Clio as a Senior Customer Marketing Manager in Burnaby, Toronto, or Calgary. Leverage your expertise to enhance the referral program and customer loyalty.
This 12-month fixed-term contract focuses on driving Clio’s referral initiatives as part of its Customer Marketing Team. You will bring 5+ years of experience in B2B marketing, crafting strategies that engage and empower customers to become advocates. This role emphasizes collaboration, creativity, and data analysis for program improvement.

Key Responsibilities:

• Design and execute referral program experiments

• Own and track key performance metrics

• Analyze data for strategic program recommendations

• Collaborate with teams to align referral efforts

• Continuously optimize referral messaging and incentives
Requirements:

• 5+ years in customer marketing for B2B software

• Strong written and verbal communication abilities

• Proven ability to grow pipeline through marketing

• Excellent relationship-building skills

• Proficient with marketing tools like Salesforce and Asana
Foster strong customer relationships and enhance referral strategies as part of Clio’s team.
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