Nordic Spa Sales and Marketing Coordinator Kananaskis Nordic SpaKananaskis Village,Alberta Job Calgary area,Kananaskis Alberta Canada

Location: Kananaskis

Job Description

Simple. Inclusive. Natural. Social

We are hiring for the role of Nordic Spa Sales and Marketing Coordinator.

Located at the Kananaskis Nordic Spa, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves, and others. We are wellness redefined.

View our

Experience:

Achieving Excellence:

Our Nordic Spa experiences are created to be as individual as eachguest – thoughtfully restful, physicallycomfortableand free from rigid structure.

AsNordic Spa Sales & Marketing Coordinator, you willpartner closely withthe General Managerand Sales&Marketing team to drive revenueand buildmeaningful client relationships.

You will achieve excellence by coordinating group bookings, developingstrategicpartnerships,and ensuring seamless collaborationacrossdepartments to exceedguestexpectations. We commit toprovidingyou withthe training, tools,support,and feedbackfor success; achieving excellence is up to you.

Key Focuses

Act as the primary contact for all group bookings, managing inquiries, proposals, contracts and end-to-end coordination of events

Develop and maintain strong relationships with guests to understand needs and preferences

Coordinate and execute local events, tradeshows and community engagement in collaboration with the Corporate Marketing Team

Identify, develop, and foster community partnerships that support brand awareness, guest acquisition, and revenue growth

Maintain promotional materials, menus, and signage in collaboration with Corporate Marketing, ensuring alignment with Nordic Spa brand guidelines

Provide administrative support to the Corporate Marketing team

Support social media management, including content creation, in collaboration with the Corporate Marketing team

Partner with Alyeska Resort Sales Team to prepare proposals, contracts, and presentations involving Alyeska Nordic Spa

Communicate sales and marketing initiatives clearly and consistently across all departments

Compile and present reports on group business, sales, retail, marketing initiatives, and partnerships

Assist with familiarization trips and site inspections as required

Monitor and respond to feedback and reviews across platforms, to support a positive brand reputation

Other duties as assigned

Completes work processes and checklists that seamlessly support the Core Value of Quality:
We are committed to achieving excellence and upholding the highest standards in product and service.

Communicates, interacts, and behaves, supporting the Core Value of Honesty:
Honesty in action is
doing what you commit to do in the manner you commit to doing it.

Contributes to a collaborative workplace, supporting the Core Value of Family:
Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.

Experience/Passions/Education

Post-secondary education in Sales & Marketing is an asset

1-2 years’ experience in a sales and marketing role, preferably in the hospitality industry

Excellent verbal and written communication skills

Advanced Microsoft Office skills required

Intermediate skills with Canva

Experience with content creation for social media an asset (photography, videography, editing, graphic design)

Comfortable with technology and adept at learning new systems

Passionate about mental and physical wellness

Working Conditions

This positionoperatesin a dynamic, fast-paced environment with frequent interaction with guests, team members, and other stakeholders. The role requires flexibility to work a variety of shifts, including early mornings, late evenings, weekends, and holidays, and may involve extended hours during periods of high business demand. This position spends a lot of time on their feet, multitasking competing priorities, working through employee and guest concerns, and leading a culture of service excellence.

Nordic Spa Sales and Marketing Coordinator Kananaskis Nordic SpaKananaskis Village, Alberta